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[Solved] WPDiscuz and WooCommerce


charlesmtl
Posts: 7
Topic starter
(@charlesmtl)
Active Member
Joined: 1 month ago

Hello,

I run a WooCommerce shop and currently use woodiscuz, but your plugin and its addon offer much more functionalities. Is there a way to use it for product comments in the discussion tabs of the single product WooCommerce page?

Thanks!

12 Replies
Asti
Posts: 3580
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

charlesmtl

Please read this doc: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/manage-comment-forms/comment-form-settings/#post-types

6 Replies
charlesmtl
(@charlesmtl)
Joined: 1 month ago

Active Member
Posts: 7

@asti Hi ! Thanks for the answer. In fact I am willing to use wpdiscuz for the comments/discussion section not for star ratings.

Thanks

Charles 

Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3580

You can disable the rating if you want.

charlesmtl
(@charlesmtl)
Joined: 1 month ago

Active Member
Posts: 7

@asti Thanks for the reply, but I still cannot find where to set up the plugin correctly to it appears on the product single pages (see https://dreams.auction/auction/lancia-fulvia-1600-hf1-fanalone/ for a test page, I have the comments using woodiscuz but I much prefer the look and the extended functions of wpdiscuz). Thanks 🙂

Charles

Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3580

@charlesmtl,

Please navigate to Dashboard > wpDiscuz > Forms admin page, edit the form, make sure the "product" post type is enabled in the "Display comment form for post types" section. More info here:  https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/manage-comment-forms/comment-form-settings/#post-types

charlesmtl
(@charlesmtl)
Joined: 1 month ago

Active Member
Posts: 7

@asti Hello, I followed the steps, but the Discussion tab does not show in the product single page, see images here. Would it be possible for you to connect to my back office and check the issue? 

Thanks in advance, 
Charles

Capture d’écran 2021 09 24 à 08.31.55
Capture d’écran 2021 09 24 à 08.31.36

 

Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3580

@charlesmtl,

Please follow the steps below.

1.  Go to Dashboard > WooCommerce > Settings > Product tab

2.  Scroll down and check the checkbox "Enable product review". See the screenshot below.

2021 09 25 10 23 24

3. Try the steps mentioned here: https://wpdiscuz.com/community/postid/11241/  

charlesmtl
Posts: 7
Topic starter
(@charlesmtl)
Active Member
Joined: 1 month ago

Hello, "Enable product review" is on and I have already followed the steps you indicated me but it does not work

Would you be able to connect by FTP on the site to see the issue? 

Charles

4 Replies
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3580

@charlesmtl,

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue. 

charlesmtl
(@charlesmtl)
Joined: 1 month ago

Active Member
Posts: 7

@asti done, I created an admin role account on the wordpress. the login page is https://dreams.auction/login-dreams/

Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3580

@charlesmtl,

Please watch this video: 

https://www.screencast.com/t/dM0yFRkw

charlesmtl
(@charlesmtl)
Joined: 1 month ago

Active Member
Posts: 7

@asti many thanks ! it works 🙂

Charles

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