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[Solved] Star Rating on Mobile is not working

4 Posts
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Garjen
Posts: 3
Topic starter
(@garjen)
New Member
Joined: 7 months ago

Hi 

I have installed on my website

https://www.thesilverhedgehog.com/ghostbusters-afterlife-film-review/

When on desktop I can rate the article but when i check my mobile the option does not work

 

I have tried disabling other plugins

cleared cache, 

removed cache plugin

switched of and on minify settiings and still no joy

can you help?

 

3 Replies
Asti
Posts: 5473
 Asti
Support
(@asti)
Illustrious Member
Joined: 5 years ago

@garjen,

Please make sure the "Allow Guests to Rate" option is enabled.

Please read the option description here: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/manage-comment-forms/comment-form-settings/#enable-post-rating

Besides, you have a lot of js errors: https://www.screencast.com/t/Bg0enUl96XMz  

We recommend you solve those errors. 

Garjen
Posts: 3
Topic starter
(@garjen)
New Member
Joined: 7 months ago

Hi, thank you for looking.

I am not sure how to resolve the issues, will research and see if I can sort.

How did you access that error log, in chrome dev options?

 

 

Garjen
Posts: 3
Topic starter
(@garjen)
New Member
Joined: 7 months ago

Also, Thanks for the option for guest rating. This has solved my issue:)

 

Garry

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