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"You are not allowed to vote for this comment"  


Rogier
Posts: 3
Topic starter
(@rogier)
New Member
Joined: 3 months ago

I have guest voting enabled, but voting only works as a logged in user. When logged out, the prompt is

"You are not allowed to vote for this comment"

When I check the phrases it suggests this error message is related to voting from the same IP-address. But I can change addresses all I like, the guest voting does not work. Sometimes I don't get this message, but instead an indefinite "loading..." animation (on mobile). Please advise.

5 Replies
Asti
Posts: 1940
 Asti
Support
(@asti)
Support member
Joined: 3 years ago

Hi @rogier,

Please leave some example URL to allow us to check the issue.

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4 Replies
Rogier
(@rogier)
Joined: 3 months ago

New Member
Posts: 3
Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1940

@rogier,

Please read this support topic. It seems you've got the same issue:  

https://wpdiscuz.com/community/postid/5460/

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Rogier
(@rogier)
Joined: 3 months ago

New Member
Posts: 3

@asti thank you. I had originally tested with different IPs via the vpn, but perhaps the original address is being stored in a cookie. Will test some more.

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Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1940

Please keep us informed.

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