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"You are not allowed to vote for this comment"

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 5 years ago

6 Posts

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Rogier

(@rogier)

Posts: 3

Active Member

Topic starter

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[#1269]

I have guest voting enabled, but voting only works as a logged in user. When logged out, the prompt is

"You are not allowed to vote for this comment"

When I check the phrases it suggests this error message is related to voting from the same IP-address. But I can change addresses all I like, the guest voting does not work. Sometimes I don't get this message, but instead an indefinite "loading..." animation (on mobile). Please advise.

Posted : 29/10/2020 12:00 pm

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Asti

(@asti)

Posts: 8271

Illustrious Member Support

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Hi @rogier,

Please leave some example URL to allow us to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 29/10/2020 12:11 pm

Rogier

(@rogier)

Posts: 3

Active Member

Topic starter

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Hi @asti thanks
https://originalones.org/wpdiscuz/

Posted : 22/11/2020 4:32 pm

Asti

(@asti)

Posts: 8271

Illustrious Member Support

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@rogier,

Please read this support topic. It seems you've got the same issue:

https://wpdiscuz.com/community/postid/5460/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 23/11/2020 12:04 pm

Rogier

(@rogier)

Posts: 3

Active Member

Topic starter

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@asti thank you. I had originally tested with different IPs via the vpn, but perhaps the original address is being stored in a cookie. Will test some more.

Posted : 23/11/2020 7:34 pm

Asti

(@asti)

Posts: 8271

Illustrious Member Support

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Please keep us informed.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 24/11/2020 11:46 am