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Issue [Solved] wpDiscuz stopped working

✦ Summarize Topic

How-to and Troubleshooting

Last Post by chenz 1 month ago

8 Posts

2 Users

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Posts: 5

chenz

Topic starter

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Jul 02, 2025 6:09 pm

(@chenz)

Active Member

Joined: 6 months ago

[#10736]

Hello,
in the last few days my website was migrated from HostGator storage to Namecheap.
www.chenzvi.com
The entire website migrated fine and well, except for wpDiscuz that stopped loading, and only the default block comments load.

I found out about a shortcode that makes wpDiscuz appear, so I edded it to the "post" template and it works,
but all the icons and spacing is out of alignment and is not usable really...

I need help figuring this out.
Either by sorting the automatic loading, or by making the shortcode load work well.
I've already tried deactivating and reactivating the plugin.
The people that did the migration for me say they see no issues with the site files or entries to the error logs.
What else can I do?
Thank you very much

Topic Tags

wpdiscuz stopped working shortcode

7 Replies

Posts: 8208

Asti

Support

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Jul 03, 2025 1:43 pm

(@asti)

Illustrious Member

Joined: 8 years ago

hi,

We don't see the wpDiscuz plugin activated on your website. Please reactivate the plugin and let us know.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 5

chenz

Topic starter

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Jul 04, 2025 3:30 pm

(@chenz)

Active Member

Joined: 6 months ago

Hey,
thank you for the reply!

In the plugin list, wpDiscuz was activated. I deactivated and reactivated again.
It still doesn't replace the built-in wordpress comments. for example in this post:
https://chenzvi.com/crisis_management_mistake/

The reason it is shown below it, is because I added the shortcode "[wpdiscuz_comments]" to make it show.
It is still misaligned.

I appreciate your help!

5 Replies

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Jul 05, 2025 2:14 pm

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chenz

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@chenz

For further support, please leave some screenshots of each point mentioned in the doc: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

chenz

(@chenz)

Joined: 6 months ago

Active Member

Posts: 5

Nov 23, 2025 10:52 pm

Reply to

Asti

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@asti Hello, and thank you.
Sorry for the very late reply. I still have the issue and would like help with it.

Here are screenshots for the first 3 fixing tips.

Tips 4-6 I actually didn't understand and couldn't find the options they were mentioning.

But again, the pages definitely have comment loading, and wpdiscuz definitely worked before the migration...
and the shortcode does work somewhat, but everything is misaligned...

If there's no clear solution I might sadly need to move to a different plug in 🙁

chenz

(@chenz)

Joined: 6 months ago

Active Member

Posts: 5

Nov 23, 2025 10:53 pm

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chenz

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Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Nov 24, 2025 2:28 pm

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chenz

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@chenz

Please check this documentation as well: https://wpdiscuz.com/docs/wpdiscuz-documentation/getting-started/adding-wpdiscuz-to-the-gutenberg-block-editor/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.