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[Solved] WP Won't Display The Form and Comments

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Posts: 6
 fle
Topic starter
(@fle)
Active Member
Joined: 8 months ago

I just installed the plugin. With comments turned off. I also cleared site cache. Any help is appreciated.

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10 Replies
Asti
Posts: 7229
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi @fle,

If the comment form is not visible, just make sure all settings are configured correctly. Please check all points mentioned in this doc: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/

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 fle
(@fle)
Joined: 8 months ago

Active Member
Posts: 6

@asti No luck. Any other ideas?

Posts: 6
 fle
Topic starter
(@fle)
Active Member
Joined: 8 months ago

I went through this. I will try it again. I'm not sure what I'm missing.

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Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7229

@fle,

For further support, please leave some feedback for each point. 

 fle
(@fle)
Joined: 8 months ago

Active Member
Posts: 6

@asti 1. Disquis is not installed and there is not a Jetpack Comment plug-in that I see. I have, however, disabled comments on Jetpack. This was done during setup.

2. Default form is correct.

3. I went back and selected new Comments>On. This did nothing.

4.

 1) I turned Discussions>On.

 2) I allowed Comments on posts.

5. I have not tried this step. This PHP code can be added to code snippets?

 fle
(@fle)
Joined: 8 months ago

Active Member
Posts: 6

@asti I completed step 5 by adding the prescribed PHP to Code Snippets. Still can't seem to use custom comments.

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7229

@fle,

We see the wpDiscuz comments on your website. Please watch this video: https://monosnap.com/file/cvNVTlAYXIf4hPK36pgP61rS6yjpK6

 fle
(@fle)
Joined: 8 months ago

Active Member
Posts: 6

@asti My website is sxhx.news.

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Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7229

@fle,

Please send the admin login details to info[at]gvectors.com email address I'll ask the developers to check the issue for you.

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7229

We have not received a reply from you for over a couple of weeks now; therefore, we will be closing this topic. Please create a new one if you require any additional help.

Thank You!

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