I just installed the plugin. With comments turned off. I also cleared site cache. Any help is appreciated.
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Oct 31, 2023 10:40 pm
10 Replies
Nov 01, 2023 2:52 pm
Hi @fle,
If the comment form is not visible, just make sure all settings are configured correctly. Please check all points mentioned in this doc: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/
Nov 01, 2023 10:57 pm
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@asti No luck. Any other ideas?
Nov 01, 2023 9:43 pm
I went through this. I will try it again. I'm not sure what I'm missing.
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Nov 02, 2023 8:20 pm
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@asti 1. Disquis is not installed and there is not a Jetpack Comment plug-in that I see. I have, however, disabled comments on Jetpack. This was done during setup.
2. Default form is correct.
3. I went back and selected new Comments>On. This did nothing.
4.
1) I turned Discussions>On.
2) I allowed Comments on posts.
5. I have not tried this step. This PHP code can be added to code snippets?
Nov 02, 2023 11:53 pm
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@asti I completed step 5 by adding the prescribed PHP to Code Snippets. Still can't seem to use custom comments.
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@fle,
We see the wpDiscuz comments on your website. Please watch this video: https://monosnap.com/file/cvNVTlAYXIf4hPK36pgP61rS6yjpK6
Nov 04, 2023 10:20 pm
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@fle,
Please send the admin login details to info[at]gvectors.com email address I'll ask the developers to check the issue for you.
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We have not received a reply from you for over a couple of weeks now; therefore, we will be closing this topic. Please create a new one if you require any additional help.
Thank You!