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[Solved] User roles issues

How-to and Troubleshooting

Last Post by markoz 5 years ago

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Posts: 7

markoz

Topic starter

Feb 01, 2021 5:24 pm

(@markoz)

Active Member

Joined: 5 years ago

Hi guys,

I have situation with displaying user role titles in front end with users who has more than one role.

If user has more than one role, it will not show phrases at all in form.

I'd like to show them both user roles as per definition in phrases?

Is there any solution for this?

thanks in advance

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9 Replies

Posts: 8190

Asti

Support

Feb 02, 2021 8:51 am

(@asti)

Illustrious Member

Joined: 8 years ago

@markoz,

If user has more than one role, it will not show phrases at all in form.

Could you please leave an example URL where we can see the issue?

The first user role should be displayed.

Please make sure all user roles are properly fill in the Dashboard > Comments > Phrases > Comment tab page. See the screenshot below:

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We'd really appreciate if you leave a good review on the plugin page.
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1 Reply

markoz

(@markoz)

Joined: 5 years ago

Active Member

Posts: 7

Feb 02, 2021 9:06 am

Reply to

Asti

Hi @asti

and thank you for your reply.

Here is example where you can see the issue: https://desertfellas.com/junior-4-ai-14/

1. I have double checked Dashboard > Comments > Phrases > Comment tab as instructed and everything looks fine.

2. I'm also struggling to find out how to show "Real name" instead of "username" on form

Thanks in advance.

Posts: 7

markoz

Topic starter

Feb 02, 2021 9:07 am

(@markoz)

Active Member

Joined: 5 years ago

Posted by: @asti

If user has more than one role, it will not show phrases at all in form.

Is there any work around for this?

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8190

Feb 02, 2021 9:38 am

Reply to

markoz

@markoz,

Are you sure the user roles are selected in the "Display Comment Author Labels" section?

The section is located in the Dashboard > wpDiscuz > Settings > User Labels and Badges admin page. More info here: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/user-labels-and-badges/#display-comment-author-labels

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 7

markoz

Topic starter

Feb 02, 2021 10:04 am

(@markoz)

Active Member

Joined: 5 years ago

Posted by: @asti

"Display Comment Author Labels" section?

1. 🤠 that's it 🙄 😊

4 Replies

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8190

Feb 02, 2021 10:12 am

Reply to

markoz

@markoz,

regarding the second question, you should change the value of the "Display name publicly as" option. Navigate to Dashboard > Users admin page edit the user profile and change the value of the option.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

markoz

(@markoz)

Joined: 5 years ago

Active Member

Posts: 7

Feb 02, 2021 10:28 am

Reply to

Asti

@asti

thanks for reply

ok, I see now ... thanks for that. I find the solution through my membership plugin to change all together at once. 😎

And last one (sorry) is related to work around... if any possibility to show both roles in user labels.

thanks a lot for your time

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8190

Feb 02, 2021 12:21 pm

Reply to

markoz

@markoz,

You can use the following hook to display the secondary role:

wpdiscuz_after_label

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.