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[Solved] Unable to start it

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(@vasudev)
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Joined: 5 years ago
[#3321]

Hey hi,

I am just unable to set it on my site. Earlier I had done it and then for some reason I had to deactivate it and since then I have not been able to start it. I have created the forms earlier, the show comments setting is on.


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Asti
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(@asti)
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Hi @vasudev,

Don't follow you well. If the comment form is missing, please check out these steps: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/


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(@vasudev)
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Hi, I  tried what you said. I also contacted the theme builder and they sent screenshots of wpdiscuz working on their theme. I am not able to see the comment form on my posts page or any other page also. Any further step?


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Asti
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(@asti)
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@vasudev,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.  


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(@vasudev)
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I have sent it today. Sorry for the delay. It is from the email vasudev__bajpai@ hotmail. com


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Asti
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@vasudev,

You've forgotten to include the website URL in the email content. 


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(@vasudev)
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Sorry. Sent the email again.


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Asti
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Thank you @vasudev,

We see the comments are closed on your website at all. Even without the wpDiscuz plugin you still don't have a comment section. Please watch this video: https://www.screencast.com/t/j4tcoyEcZ

This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.


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(@vasudev)
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Got it. Thank you so much. The form is active now.


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