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Submit Comment not Closing / Showing that Comment was added

 
How-to and Troubleshooting
Last Post by Tom 4 years ago
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Posts: 5
 doomsoul11223
Topic starter
Jun 05, 2020 11:47 pm
(@doomsoul11223)
Active Member
Joined: 4 years ago

Hey Guys,

i got an issue with the wpdiscuz Plugin.

When i click on Submit Comment on a post, the form does not close and it is not visible to the user that he actually commented. When i click on Submit Comment again, there is a warning shown that the Comment is already added, but this is just very bad user experience. (See Attached Video for Details)

Have you got any advice for me, how i clould fix this (Hosting on Siteground, WPRocket as Caching Plugin)

3 Replies
Asti
Posts: 7106
 Asti
Support
Jun 06, 2020 8:31 am
(@asti)
Illustrious Member
Joined: 6 years ago

Hi @doomsoul11223,

Could you please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply
2 Replies
 doomsoul11223
(@doomsoul11223)
Joined: 4 years ago

Active Member
Posts: 5
Jun 07, 2020 10:52 am
Reply toAstiAsti

@asti

I provided the login details. please check your mailbox 🙂

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Tom
 Tom
Support
(@tomson)
Joined: 8 years ago

Honorable Member
Posts: 494
Tom - X.com
Jun 07, 2020 1:00 pm
Reply todoomsoul11223
Asti

Thank you @doomsoul11223,

We've received your email.

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