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highlander926
Posts: 7
Topic starter
(@highlander926)
Active Member
Joined: 6 months ago

Hi

I am using wpDiscuz on my website with lscache plugin which CSS - js minify +combine is disabled

now I see people can not star rate my posts

sometimes I see stars are not clickable and mouse or mobile have not any action on them

and some times, if you rate then after page refresh rating is still 0 and nothing counted

but when I click rating again it shows you can not rate again

I should click rebuild rating in the tools menu and then it shows the rating

 

I tried both WordPress native ajax and wpDiscuz ajax in settings

 

and when minification is disabled on my lscache plugin so there is nothing to exclude in cache setting

 

what should I do now with this?

I am using latest version of both plugins and there is no error in console

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5 Replies
Asti
Posts: 2229
 Asti
Support
(@asti)
Support member
Joined: 3 years ago

@highlander926,

Please leave some example URL to allow us to check the issue. 

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4 Replies
highlander926
(@highlander926)
Joined: 6 months ago

Active Member
Posts: 7

@asti this is a sample :

https://yekwebmaster.com/%d8%aa%d8%a7%d8%ab%db%8c%d8%b1-%d8%aa%d8%ba%db%8c%db%8c%d8%b1-%d9%87%d8%a7%d8%b3%d8%aa-%d8%a8%d8%b1-%d8%b1%d8%aa%d8%a8%d9%87-%d8%a8%d9%86%d8%af%db%8c-%d8%b3%d8%a7%db%8c%d8%aa/

right now stars are not clickable at all!

but after some refresh, it will be clickable but again shows the same rate

till I click rebuild rating in settings

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Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 2229

@highlander926,

You should execute this SQL query in phpMyAdmin database manager SQL Tab. You can install phpMyAdmin plugin, or use your Hosting Service cPanel > phpMyAdmin Database Manager > Your website Database > SQL Tab, it should solve the issue:

CREATE TABLE `wp_wc_users_rated` (`id` INT(11) NOT NULL AUTO_INCREMENT, `post_id` INT(11) NOT NULL DEFAULT 0, `user_id` INT(11) NOT NULL DEFAULT 0, `user_ip` VARCHAR(32) NOT NULL DEFAULT '', `rating` INT(11) NOT NULL, `date` INT(11) UNSIGNED NOT NULL DEFAULT 0, PRIMARY KEY (`id`), KEY `post_id` (`post_id`), KEY `user_id` (`user_id`))

The wp_ is just a prefic, in your case it can differ. 

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highlander926
(@highlander926)
Joined: 6 months ago

Active Member
Posts: 7

@asti Hi I had this table before on my database,

now I have deleted it and run your query 

but still the same problem

 

I think it is a site related and no database problem

what about opcache and Redis? both are activated on my website

but any kind of combine or minification for CSS and Js is disabled

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Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 2229

@highlander926,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you. 

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