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[Solved] recaptcha error grecaptcha is not defined

✦ Summarize Topic

How-to and Troubleshooting

Last Post by kesara 6 years ago

7 Posts

2 Users

1 Reactions

16.9 K Views

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kesara

(@kesara)

Posts: 4

Active Member

Topic starter

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[#643]

When I enable reCaptcha, reCaptcha doesn't appear on the front end. Also when I visit the site on another browser and went to a post page "ReCaptcha error: grecaptcha is not defined" this message appears on top of the page. I couldn't find the answer to this in any ware on the internet. (My hosting provider is Google Cloud Platform).

Posted : 31/07/2020 2:46 pm

Topic Tags

recaptcha error recaptcha

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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Hi @kesara,

Please leave some example URL to allow us to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 31/07/2020 2:48 pm

kesara

(@kesara)

Posts: 4

Active Member

Topic starter

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@asti

https://www.bakusu.site/why-do-we-use-it/

check this link

Posted : 01/08/2020 8:34 am

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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@kesara,

We see there is the Simple Google reCAPTCHA plugin installed on your website. Please either deactivate the plugin or find a way to disable the Simple Google reCAPTCHA plugin's reCAPTCHA for the comment form.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 01/08/2020 12:47 pm

kesara

(@kesara)

Posts: 4

Active Member

Topic starter

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@asti

I disabled the plugin, but the issue is still there.

Posted : 01/08/2020 4:16 pm

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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@kesara,

Please check the settings and make sure the keys are set correctly. I.e. if you're using the reCAPTCHA v3 make sure the keys are generated for the v3. The same with reCAPTCHA v2.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 01/08/2020 4:47 pm

kesara

(@kesara)

Posts: 4

Active Member

Topic starter

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