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[Solved] recaptcha error grecaptcha is not defined

 
How-to and Troubleshooting
Last Post by kesara 4 years ago
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Posts: 4
 kesara
Topic starter
Jul 31, 2020 10:46 am
(@kesara)
Active Member
Joined: 4 years ago

When I enable reCaptcha, reCaptcha doesn't appear on the front end. Also when I visit the site on another browser and went to a post page "ReCaptcha error: grecaptcha is not defined" this message appears on top of the page. I couldn't find the answer to this in any ware on the internet. (My hosting provider is Google Cloud Platform).

Topic Tags
recaptcha error recaptcha
6 Replies
Asti
Posts: 7661
 Asti
Support
Jul 31, 2020 10:48 am
(@asti)
Illustrious Member
Joined: 7 years ago

Hi @kesara,

Please leave some example URL to allow us to check the issue. 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

5 Replies
 kesara
(@kesara)
Joined: 4 years ago

Active Member
Posts: 4
Aug 01, 2020 4:34 am
Reply toAstiAsti

@asti

https://www.bakusu.site/why-do-we-use-it/

check this link

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7661
Asti - X.com
Aug 01, 2020 8:47 am
Reply tokesara
Asti

@kesara,

We see there is the Simple Google reCAPTCHA plugin installed on your website. Please either deactivate the plugin or find a way to disable the Simple Google reCAPTCHA plugin's reCAPTCHA for the comment form. 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 kesara
(@kesara)
Joined: 4 years ago

Active Member
Posts: 4
Aug 01, 2020 12:16 pm
Reply toAstiAsti
Asti

@asti

I disabled the plugin, but the issue is still there.

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7661
Asti - X.com
Aug 01, 2020 12:47 pm
Reply tokesara
Asti
Asti

@kesara,

Please check the settings and make sure the keys are set correctly. I.e. if you're using the reCAPTCHA v3 make sure the keys are generated for the v3. The same with reCAPTCHA v2. 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 kesara
(@kesara)
Joined: 4 years ago

Active Member
Posts: 4
Aug 03, 2020 8:28 am
Reply toAstiAsti
Asti
Asti

@asti

I found the problem and It was solved.

Problem occurred because of some settings of Wpforms plugin.

Thank you for your support!

MihaiN reacted
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