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[Solved] recaptcha error grecaptcha is not defined

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How-to and Troubleshooting

Last Post by kesara 5 years ago

7 Posts

2 Users

1 Reactions

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Posts: 4

kesara

Topic starter

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Jul 31, 2020 2:46 pm

(@kesara)

Active Member

Joined: 5 years ago

[#643]

When I enable reCaptcha, reCaptcha doesn't appear on the front end. Also when I visit the site on another browser and went to a post page "ReCaptcha error: grecaptcha is not defined" this message appears on top of the page. I couldn't find the answer to this in any ware on the internet. (My hosting provider is Google Cloud Platform).

Topic Tags

recaptcha error recaptcha

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Posts: 8210

Asti

Support

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Jul 31, 2020 2:48 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @kesara,

Please leave some example URL to allow us to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

5 Replies

kesara

(@kesara)

Joined: 5 years ago

Active Member

Posts: 4

Aug 01, 2020 8:34 am

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Asti

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@asti

https://www.bakusu.site/why-do-we-use-it/

check this link

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Aug 01, 2020 12:47 pm

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kesara

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@kesara,

We see there is the Simple Google reCAPTCHA plugin installed on your website. Please either deactivate the plugin or find a way to disable the Simple Google reCAPTCHA plugin's reCAPTCHA for the comment form.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

kesara

(@kesara)

Joined: 5 years ago

Active Member

Posts: 4

Aug 01, 2020 4:16 pm

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Asti

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@asti

I disabled the plugin, but the issue is still there.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Aug 01, 2020 4:47 pm

Reply to

kesara

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@kesara,

Please check the settings and make sure the keys are set correctly. I.e. if you're using the reCAPTCHA v3 make sure the keys are generated for the v3. The same with reCAPTCHA v2.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.