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Issue [Solved] Recaptcha

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 3 years ago

4 Posts

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estus

(@estus)

Posts: 15

Active Member

Topic starter

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[#7459]

Hello,

I am running into an issue in which Recaptcha fails to load when logged out. When logged in, it works fine and shows up as expected. When logged out, the form fails to submit, and no errors occur. There is an error message in the console on page load: reCAPTCHA couldn't find user-provided function: onloadCallback

My site uses Recaptcha V3 via Elementor Pro forms if that helps.

Website URL

https://haleyhugheswellness.com/rdrx-nutrition-is-now-haley-hughes-wellness/

Posted : 02/07/2023 8:30 am

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estus

(@estus)

Posts: 15

Active Member

Topic starter

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Upon looking a bit more, it looks like I am getting a console error on submit:
Uncaught Error: No reCAPTCHA clients exist.

Posted : 02/07/2023 8:33 am

Asti

(@asti)

Posts: 8260

Illustrious Member Support

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@estus,

This is a configuration issue. First of all please try to delete all kinds of caches, reset minified files and check again.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 03/07/2023 12:26 pm

Asti

(@asti)

Posts: 8260

Illustrious Member Support

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We have not received a reply from you for over a couple of weeks, therefore we will be closing this topic. Please create a new one if you require any additional help.

Thank You!

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 13/07/2023 3:56 pm