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Bug [Solved] reCaptcha 2 - Not appearing and just red "required" field. Shows.

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(@michael-2)
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[#5348]

Hello,

I have recaptcha2 enabled with my api key and site key set up correctly. I use recaptcha on Elementor forms and it works properly. 

Please see the attached screen shot. As you can see, after I click submit, above the "Submit Your Question" button there is just a red asterisk but I cannot see the captcha form.

Anyone have any ideas?

Screen Shot 2022 10 25 at 7.50.00 PM

 


 
Posted : 25/10/2022 8:53 pm
Asti
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Hi @michael-2,

Please leave an example URL to allow us to check the issue. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 
Posted : 26/10/2022 11:50 am
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Looks like it is working now. Sorry and Thanks!

I have one more related question on the form. I tried to make a custom HTML field, but the data that is input into that field is not saved. Is there any way to make sure the data from a field like that is saved?


 
Posted : 26/10/2022 4:23 pm
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Hi I found out how to reproduce the bug with Captcha. Check here please:

https://www.soloyal.co/community


 
Posted : 26/10/2022 4:26 pm
Asti
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Posted by: @michael-2

I have one more related question on the form. I tried to make a custom HTML field, but the data that is input into that field is not saved. Is there any way to make sure the data from a field like that is saved?

Could you please try to explain using some screenshots? 

Hi I found out how to reproduce the bug with Captcha. Check here please: https://www.soloyal.co/community

We don't see the ReCAPTCHA field at all. Please watch this video: https://www.screencast.com/t/KpleRye5


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 
Posted : 27/10/2022 11:56 am
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Hi Asti - Thanks. I had to disable it, but I enabled it back now. Please check the page. I can not see it.


 
Posted : 27/10/2022 12:03 pm
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@michael-2,

Please let us know on which device you've seen the issue. 

We've checked it again and it works fine: https://www.screencast.com/t/YmK9BuymC


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 
Posted : 27/10/2022 12:14 pm
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I am on Google Chrome on a MacBook Air. It is strange... it comes and goes when I refresh the page. Here is a screen shot from right now. I see the red * again. Can you keep trying to refresh and go incognito, etc?

Screen Shot 2022 10 27 at 11.20.16 AM

  i


 
Posted : 27/10/2022 12:21 pm
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@michael-2,

We've checked several times and again don't see the issue: https://www.screencast.com/t/KQKXy3vwtqu

Do you have a cache plugin installed on your website? If yes, please deactivate it and check again. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 
Posted : 27/10/2022 12:45 pm
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Ok I will check thanks. For the 2nd issue about the HTML field. Check the attached screen shots. You can see that I add the field to the form and then it is visible on the front end. But when I submit the form, this value is not saved.

 

Any ideas how to make it save?

Screen Shot 2022 10 27 at 12.32.27 PM
Screen Shot 2022 10 27 at 12.41.58 PM
Screen Shot 2022 10 27 at 12.42.49 PM

 


 
Posted : 27/10/2022 1:43 pm
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@michael-2,

Please note the HTML field is designed to display the HTML content. For example, you can add some advertisement content or admin note. 

In other words, it just displays the HTML added in the field. There can't be added any information from the frontend. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 
Posted : 27/10/2022 1:50 pm
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Ah ok got it. Any plans to change that? Or is there a way to add a search box to the other dropdown fields? The reason I am asking is that I want to have many values in the dropdown (i.e. 1,000) and it would be necessary to enable the user to search them.


 
Posted : 27/10/2022 1:51 pm
Asti
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@michael-2,

I may suggest you check out the wpDiscuz – Comment Search addon: https://gvectors.com/product/wpdiscuz-comment-search/


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 
Posted : 27/10/2022 1:59 pm
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Thanks! Is this add on a one-time fee, or is that a yearly recurring charge?


 
Posted : 27/10/2022 2:02 pm
Asti
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@michael-2,

All gVectors products are subject to a yearly license for future updates. However, you’ll still be able to use the version you have for an unlimited time. 

Please read the license agreement here:  https://gvectors.com/terms-and-conditions/#gaining-download-access


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 
Posted : 27/10/2022 2:06 pm
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