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[Solved] Rating Issues

 
How-to and Troubleshooting
Last Post by Asti 3 years ago
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Posts: 12
 Taylork
Topic starter
Aug 30, 2021 4:48 pm
(@taylork)
Active Member
Joined: 3 years ago

Hi, I have a post that shows there have been two ratings. However, I can’t find that information anywhere else. The dashboard says that it’s never received a rating and I can’t find anything about locating who rated the post. Is it possible to see who rated the post? Why would the dashboard not match up with the post?

13 Replies
Posts: 129
 Jacob
Support
Aug 30, 2021 5:51 pm
(@jacob)
Estimable Member
Joined: 8 years ago

@taylork Hi, Could you please leave an example URL of the page you need help with?

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

12 Replies
 Taylork
(@taylork)
Joined: 3 years ago

Active Member
Posts: 12
Aug 30, 2021 6:00 pm
Reply toJacob

@jacob https://taylorkimble.com/catching-my-breath/

 Jacob
Support
(@jacob)
Joined: 8 years ago

Estimable Member
Posts: 129
Aug 30, 2021 6:07 pm
Reply toTaylork

@taylork Please, navigate to wpDiscuz > Tools > Rebuild Ratings and click on "Rebuild Ratings" button if it's active

ratings

Don't forget to delete all caches before checking.

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Taylork
(@taylork)
Joined: 3 years ago

Active Member
Posts: 12
Aug 30, 2021 6:20 pm
Reply toJacob

@jacob What will Rebuild Ratings do?

 Jacob
Support
(@jacob)
Joined: 8 years ago

Estimable Member
Posts: 129
Aug 31, 2021 11:10 am
Reply toTaylork

@taylork It'll rebuild ratings and make them appear correctly.

We see that the ratings are already displayed correctly. Please confirm.

ratings

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Taylork
(@taylork)
Joined: 3 years ago

Active Member
Posts: 12
Aug 31, 2021 6:19 pm
Reply toJacob

@jacob Hi, seeing the ratings was not the problem. How do I find WHO rated the post?

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7096
Asti - X.com
Sep 01, 2021 9:39 am
Reply toTaylork

@taylork,

You can find who has rated the article only in the DB.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Taylork
(@taylork)
Joined: 3 years ago

Active Member
Posts: 12
Sep 01, 2021 1:27 pm
Reply toAstiAsti

@asti That is one of the problems. My DB doesn't show that there are any ratings.

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7096
Asti - X.com
Sep 02, 2021 9:33 am
Reply toTaylork
Asti

@taylork,

Please let us know where are you trying to find it? In which table?    

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Taylork
(@taylork)
Joined: 3 years ago

Active Member
Posts: 12
Sep 02, 2021 4:31 pm
Reply toAstiAsti
Asti

@asti I've looked in all the places I can think of. Here are some screen shots.

Screenshot 20210902 092805 Samsung Internet
Screenshot 20210902 092819 Samsung Internet
Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7096
Asti - X.com
Sep 03, 2021 9:11 am
Reply toTaylork
Asti
Asti

@taylork,

This is not a Database, this is a Dashboard of your website. Those are not the same.  

You can find it in the wp_wc_users_rated DataBase Table. 

This article should be helpful for you. 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Taylork
(@taylork)
Joined: 3 years ago

Active Member
Posts: 12
Sep 03, 2021 3:00 pm
Reply toAstiAsti
Asti

@asti how do I get to the database?

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7096
Asti - X.com
Sep 04, 2021 8:33 am
Reply toTaylork
Asti
Asti

@taylork,

This article should be helpful for you: https://www.wpbeginner.com/beginners-guide/beginners-guide-to-wordpress-database-management-with-phpmyadmin/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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