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[Solved] post comments button isn't working

 
How-to and Troubleshooting
Last Post by Elham 3 years ago
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Posts: 4
 Elham
Topic starter
Jun 06, 2021 8:47 am
(@elham)
New Member
Joined: 3 years ago

Hi.

the post comment button isn't working! i deleted my browser cache still not working

even deactivated other plugin too! still not working

 

example url:

http://www.hrkhedmatgozar.ir/%d8%aa%d8%b3%d8%aa-5-2/

 

 

6 Replies
Asti
Posts: 7144
 Asti
Support
Jun 07, 2021 7:59 am
(@asti)
Illustrious Member
Joined: 6 years ago

@elham,

You have some JS errors on your website. Once you solve the issue it'll work fine. Please watch this video: https://www.screencast.com/t/TpZSGjWq

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

5 Replies
 Elham
(@elham)
Joined: 3 years ago

New Member
Posts: 4
Jun 08, 2021 5:21 am
Reply toAstiAsti

@asti

thank u for your help

I deleted the file that caused the error but it's not working

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7144
Asti - X.com
Jun 08, 2021 7:55 am
Reply toElham
Asti

@elham,

Please navigate to Dashboard > wpDiscuz > Settings > General Settings admin page, disable the following two options, delete all kind of caches and let us know:

  • Minify JS and CSS Files to Optimize Page Loading Speed
  • Combine JS and CSS Files to Optimize Page Loading Speed

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Elham
(@elham)
Joined: 3 years ago

New Member
Posts: 4
Jun 08, 2021 8:51 am
Reply toAstiAsti
Asti

@asti

I did all of them!but not working 😶 

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7144
Asti - X.com
Jun 08, 2021 9:42 am
Reply toElham
Asti
Asti

@elham,

On your website, the jQuery lib is loaded twice. You should keep only the jQuery that is loaded by the WordPress side. 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Elham
(@elham)
Joined: 3 years ago

New Member
Posts: 4
Jun 08, 2021 1:20 pm
Reply toAstiAsti
Asti
Asti

@asti

 

finally got it!

thank you very much! 🌺 

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