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[Solved] post comments button isn't working

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Elham 5 years ago

7 Posts

2 Users

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Posts: 4

Elham

Topic starter

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Jun 06, 2021 12:47 pm

(@elham)

Active Member

Joined: 5 years ago

[#2127]

Hi.

the post comment button isn't working! i deleted my browser cache still not working

even deactivated other plugin too! still not working

example url:

http://www.hrkhedmatgozar.ir/%d8%aa%d8%b3%d8%aa-5-2/

6 Replies

Posts: 8210

Asti

Support

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Jun 07, 2021 11:59 am

(@asti)

Illustrious Member

Joined: 8 years ago

@elham,

You have some JS errors on your website. Once you solve the issue it'll work fine. Please watch this video: https://www.screencast.com/t/TpZSGjWq

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

5 Replies

Elham

(@elham)

Joined: 5 years ago

Active Member

Posts: 4

Jun 08, 2021 9:21 am

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Asti

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@asti

thank u for your help

I deleted the file that caused the error but it's not working

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Jun 08, 2021 11:55 am

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Elham

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@elham,

Please navigate to Dashboard > wpDiscuz > Settings > General Settings admin page, disable the following two options, delete all kind of caches and let us know:

Minify JS and CSS Files to Optimize Page Loading Speed
Combine JS and CSS Files to Optimize Page Loading Speed

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Elham

(@elham)

Joined: 5 years ago

Active Member

Posts: 4

Jun 08, 2021 12:51 pm

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Asti

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@asti

I did all of them!but not working 😶

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Jun 08, 2021 1:42 pm

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Elham

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@elham,

On your website, the jQuery lib is loaded twice. You should keep only the jQuery that is loaded by the WordPress side.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.