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Issue [Solved] Please login to comment

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Giuseppe Alongi 3 years ago

10 Posts

2 Users

0 Reactions

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Giuseppe Alongi

(@giuseppe-alongi)

Posts: 6

Active Member

Topic starter

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[#7233]

Hi,

guest users can't comment, but previously they could. There is the text "Please login to comment".

Example:
https://www.ilpiacerediraccontare.it/2023/02/28/raccontate-una-storia-ispirandovi-al-dipinto-di-john-meyer/

"Allow guests to comment" is active and in discussion settings of WordPress "Users must be registered and logged in to comment" isn't active.

Which is the problem?

Website URL

https://www.ilpiacerediraccontare.it/2023/02/28/raccontate-una-storia-ispirandovi-al-dipinto-di-john-meyer/

Posted : 18/03/2023 12:03 am

Topic Tags

Asti

(@asti)

Posts: 8264

Illustrious Member Support

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Hi Giuseppe Alongi,

Please let us know if have you deleted the caches before checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 18/03/2023 12:19 pm

Giuseppe Alongi

(@giuseppe-alongi)

Posts: 6

Active Member

Topic starter

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@asti Hi Asti, thanks for your reply.

I already deleted the cache and, for a moment, deactivated also the plugin for the optimization.

Posted : 20/03/2023 1:41 pm

Asti

(@asti)

Posts: 8264

Illustrious Member Support

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@giuseppe-alongi,

We don't find such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 20/03/2023 2:04 pm

Giuseppe Alongi

(@giuseppe-alongi)

Posts: 6

Active Member

Topic starter

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@asti Hi Asti, thanks.

I see like the first screen, but before was like the second screen (is an example of another post from wayback machine).

Can you send me a screenshot to see how you see it?

Posted : 20/03/2023 2:16 pm

Asti

(@asti)

Posts: 8264

Illustrious Member Support

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@giuseppe-alongi,

Please watch this video: https://www.screencast.com/t/em3jJvoR

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 20/03/2023 2:59 pm

Giuseppe Alongi

(@giuseppe-alongi)

Posts: 6

Active Member

Topic starter

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@asti Exactly, this is a problem. Because before was like the second image I sent in the last reply. How can I fix this problem?

Posted : 20/03/2023 3:24 pm

Asti

(@asti)

Posts: 8264

Illustrious Member Support

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@giuseppe-alongi,

Please read my answer here: https://wpdiscuz.com/community/postid/20247/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 20/03/2023 3:26 pm

Giuseppe Alongi

(@giuseppe-alongi)

Posts: 6

Active Member

Topic starter

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