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Hi, before the update i got an email notification when someone left a comment on my blog. Now I don't get them anymore.
Do you know what to do?
Hi@babs,
Please navigate to Dashboard > Settings > Discussion admin page, make sure the "Email me whenever > Anyone posts a comment" option is enabled.
More info here: https://wpdiscuz.com/docs/wpdiscuz-7/wordpress-settings/comment-subscription/
If none of the notifications are worked, please check the points mentioned in this topic:
The setting "email me whenever anyone posts a comment" was already enabled, so that could not be the problem.Please navigate to Dashboard > Settings > Discussion admin page, make sure the "Email me whenever > Anyone posts a comment" option is enabled
For further support, please check the points mentioned in this topic and leave some feedback for each one:
@asti I can not find a solution, tried a lot of things.
I don't understand this sentence as well...
"First email is the Subscription Confirmation Email, you should click on confirmation link and confirm your subscription to certain post/comment. If you don't get Subscription confirmation email and don't confirm it you'll not get future comments. Sometimes the confirmation email go to spam-box and user don't check it. You should check in spam-box as well.
I have to subribe myself on my own blogposts? That would be weird.
Hope you can still help me! Thanks!
wpDiscuz doesn't have any relation to the issue. The email is sending by the WordPress side. I may suggest you install some SMPT plugin and check what's going wrong on your website:
Like this one for example:
Solved! Now I use "sendinblue" and everything works fine (till now)
