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Issue [Solved] my users are not able to send comment

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Posts: 2
Topic starter
(@dansalahi)
New Member
Joined: 2 months ago

We've recently encountered an issue where users are unable to post comments through the comment section. I've already implemented the native WordPress AJAX settings, cleared the cache, and purged the CDN, but the problem persists. It seems that comments still cannot be sent.

I've added the link of page to see the issue.

I would appreciate it if you could possibly check out our problem. 

4 Replies
Asti
Posts: 7261
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

@dansalahi,

There are several JavaScript errors on your website. Please refer to the attached video for details. Once these errors are fixed, wpDiscuz should work fine.

 

Posts: 2
Topic starter
(@dansalahi)
New Member
Joined: 2 months ago

Thank you for letting me know, I have fixed the most of the JavaScript issues on the website, but still we can not submit a comment. 

2 Replies
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7261

@dansalahi,

We were able to post a comment. Please find the link below: https://icarebetter.com/doctor/dr-chris-kliethermes/#comment-189

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7261

We have not received a reply from you for over a couple of weeks, therefore we will be closing this topic. Please create a new one if you require any additional help.

Thank You!

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