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[Closed] Load More Comments button is not functioning properly.

✦ Summarize Topic

How-to and Troubleshooting

Last Post by kal 4 years ago

14 Posts

4 Users

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Posts: 6

furkanaglar

Topic starter

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Jun 28, 2021 7:30 pm

(@furkanaglar)

Active Member

Joined: 5 years ago

[#2192]

Hi, I recently switched from Disqus to wpDiscuz on my website. I really like the plugin, but the Load More Comments button is not working properly on my site. After clicking the button, it loads the same comments and then the button disappears. In short, I can’t load all the comments. It just loads the same comments over and over. For example, there are 94 comments on this page, but WpDiscuz does not load all 94 comments: https://frkn64modding.com/realistic-graphics-mod-for-ets-2/

I already tried deactivating all minify/optimizer/caching plugins but it didn’t work.
I did a few tests and realized that this issue only applies to comments made before I installed the wpDiscuz to my website. I added 11 new comments to a post. When I click the Load More button, my new comments are not repeated, only the old comments are repeated. I think it’s an issue with the plugin. Here is the post link: https://frkn64modding.com/the-next-update-of-realistic-graphics-mod/

I would be very grateful if you could help me solve this problem.

Topic Tags

load more button

13 Replies

Posts: 8217

Asti

Support

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Jun 29, 2021 1:01 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

6 Replies

furkanaglar

(@furkanaglar)

Joined: 5 years ago

Active Member

Posts: 6

Jun 29, 2021 5:49 pm

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Asti

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@asti I have sent the login details, please check your inbox.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8217

Jun 30, 2021 10:57 am

Reply to

furkanaglar

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@furkanaglar,

Could you please leave the email subject here to allow us to easily find it?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

furkanaglar

(@furkanaglar)

Joined: 5 years ago

Active Member

Posts: 6

Jun 30, 2021 12:31 pm

Reply to

Asti

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@asti The subject is "Login Details". If you want, I can also send it as a private message here.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8217

Jun 30, 2021 12:59 pm

Reply to

furkanaglar

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@furkanaglar,

No necessary, we've found it, thank you. I've already sent the developers the login details. I'll update this topic once I get the news for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8217

Jun 30, 2021 1:33 pm

Reply to

Asti

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Please let us know if you have some server side caching system?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

furkanaglar

(@furkanaglar)

Joined: 5 years ago

Active Member

Posts: 6

Jun 30, 2021 1:43 pm

Reply to

Asti

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@asti I don't have any caching plugin on my own server, also I use Cloudflare but it does dynamic caching, it has no effect on the plugin. A few days ago I disabled it and retested the site but the problem was not resolved.

Posts: 13

kal

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Jul 01, 2021 6:34 pm

(@kal)

Active Member

Joined: 5 years ago

I have exactly the same problem.

Posts: 13

kal

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Jul 01, 2021 6:37 pm

(@kal)

Active Member

Joined: 5 years ago

To fix it temporarily, I turned: Load all comments in Comments Pagination Type

Posts: 1

coffeediag

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Jul 02, 2021 1:07 am

(@coffeediag)

New Member

Joined: 5 years ago

Same problem 🙂

I am using elementor / siteground server.

Before using elementor all is working properly.

Now that I have added the wpdiscuz shortcode with elementor there is a big problem.

I am the discussion for the solutions. thks

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8217

Jul 02, 2021 2:17 pm

Reply to

coffeediag

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@coffeediag,

you can contact the SG Optimizer with this issue. Probably they can provide some solution for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.