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Issue [Solved] Format of comment form not logged in

4 Posts
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Posts: 6
Topic starter
(@dinnermedia)
Active Member
Joined: 2 years ago

During the installation we have had a problem with the comment form when someone is not logged in.  It is fine once logged in but is a mess when not logged in.

Below is a screen shot of the form as is.  Not inviting and seems to ignore your formats.  We have gone through all the settings and cant find out how to fix this.

image

Once you log in it is perfect.  Just when you not logged in you get the above.

image

 

Secondly the whole comment form is being replicated at the bottom of the page?

3 Replies
Asti
Posts: 7617
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi @dinnermedia,

Could you please deactivate the cache plugin and check again? Let us know how it works without the cache plugin.

Posts: 6
Topic starter
(@dinnermedia)
Active Member
Joined: 2 years ago

ok that has fixed the issue thanks.  Thanks for the quick support.

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7617

@dinnermedia,

Then you can activate the cache plugin and exclude the wpDiscuz from the plugin settings. 

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