Question LaTex rendering

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Could you please provide the URL where we can check the issue?

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assafmanor

(@assafmanor)

Joined: 4 years ago

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Posts: 34

Apr 12, 2023 4:24 pm

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@asti You can check out for instance this link. You can notice that the Latex renders normally in the posts text but not in the wpdiscuz comments. Tnx!

Asti

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(@asti)

Joined: 8 years ago

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Posts: 8297

Apr 13, 2023 11:50 am

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This kind of issue is usually caused by either conflict with other plugins or the active theme.

Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.

Keep the cache plugin (if you have) deactivated during this testing process.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

assafmanor

(@assafmanor)

Joined: 4 years ago

Trusted Member

Posts: 34

Oct 26, 2023 4:08 pm

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@asti
I've disabled every plugin except wpDiscuz. It still didn't render.

assafmanor

(@assafmanor)

Joined: 4 years ago

Trusted Member

Posts: 34

Dec 26, 2023 3:27 pm

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@asti
Is there any option of getting this to work?

Asti

Support

(@asti)

Joined: 8 years ago

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Posts: 8297

Dec 26, 2023 3:56 pm

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Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

assafmanor

(@assafmanor)

Joined: 4 years ago

Trusted Member

Posts: 34

Dec 26, 2023 9:04 pm

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@asti Tnx. I've just sent it.

assafmanor

(@assafmanor)

Joined: 4 years ago

Trusted Member

Posts: 34

Dec 27, 2023 1:51 am

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@asti Did you receive the email? I didn't get a confirmation.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8297

Dec 27, 2023 1:07 pm

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Yes, everything is ok. I've already asked the developers to check the issue. I'll update this topic once I get a response from them.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8297

Jan 08, 2024 2:19 pm

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The issue has been resolved on your test website. To implement the fix on the live website, kindly follow the steps outlined below:

1. Ensure that you have the latest version of the wpDiscuz plugin installed.

2. Copy the code displayed in the screenshot below and paste it into the appropriate section on your live website. This code is crucial for applying the necessary changes.

3. Delete all caches on your live website and check again.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

assafmanor

(@assafmanor)

Joined: 4 years ago

Trusted Member

Posts: 34

Jan 08, 2024 5:34 pm