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Issue [Solved] Format/layout on comments seems to be missing css after upgrade frm 5.3.5 to 7.5

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How-to and Troubleshooting

Last Post by ITpro 4 years ago

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Posts: 19

ITpro

Topic starter

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Nov 16, 2022 9:19 pm

(@itpro)

Eminent Member

Joined: 4 years ago

[#5408]

The format/layout on comments seems to be missing the css format code after upgrade frm 5.3.5 to 7.5. The Update Wizard has been run and I have no cache solutions running.

I have done the suggestion below without any help which is quite identical to my problem:

https://wpdiscuz.com/community/f-a-q/if-design-of-the-wpdiscuz-comment-form-is-broken/

Any help is highly appreciated. Thanks!

Website URL

http://www.nyhetsspeilet.no/2022/09/odelegg-kjernefamilien/#comments

Topic Tags

css update issue

3 Replies

Posts: 8300

Asti

Support

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Nov 17, 2022 11:14 am

(@asti)

Illustrious Member

Joined: 9 years ago

@itpro,

Please send teh admin login details to info[at]gvectors.com email address. The developers will check and fix the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

1 Reply

Asti

Support

(@asti)

Joined: 9 years ago

Illustrious Member

Posts: 8300

Nov 18, 2022 11:47 am

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Asti

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@itpro,

The issue is fixed by our developers. Please find the issue description below.

One of the active plugins or theme added additional HTML code and messed up the wpDiscuz HTML structure. We've added a filter so that now the HTML of the wpDiscuz can't be changed anyway.

The changes we've made on your website will be added I the next version of the wpDiscuz plugin, so you can update the plugins without any worries.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.