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[Solved] email and website input field missing

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How-to and Troubleshooting

Last Post by Nadja 4 years ago

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Posts: 12

Nadja

Topic starter

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Jan 13, 2022 11:44 pm

(@nadja-bayerlabasto-de)

Eminent Member

Joined: 4 years ago

[#3591]

Hi there,

the email and website input field do not appear on my sites.

I activated the option within Wordpress itself but they do not show up.

What else do I have to do?

Best regards,

Nadja

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email missing

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Posts: 8300

Asti

Support

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Jan 14, 2022 11:26 am

(@asti)

Illustrious Member

Joined: 8 years ago

@nadja-bayerlabasto-de,

Please leave some example URL to allow us to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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Nadja

(@nadja-bayerlabasto-de)

Joined: 4 years ago

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Posts: 12

Jan 14, 2022 11:47 am

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Asti

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Hi @asti,

my website is in building up phase and not online yet. So I guess a link will not work. Do I have to set my website live so you can help?

Best regards,

Nadja

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8300

Jan 14, 2022 12:22 pm

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Nadja

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@nadja-bayerlabasto-de,

Please note: if the name and email fields are visible only for guests (not logged in users). If you're checking as logged in users those won't be visible.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Nadja

(@nadja-bayerlabasto-de)

Joined: 4 years ago

Eminent Member

Posts: 12

Jan 14, 2022 12:59 pm

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Asti

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@asti

Where can I find the setting to set the name and email field also visible for logged in users? Within the Wordpress settings I can only find the option to