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Conflict [Solved] Email address is invalid

 
How-to and Troubleshooting
Last Post by Asti 2 years ago
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Posts: 7
 SapphireFoxx
Topic starter
Oct 02, 2022 3:31 pm
(@sapphirefoxx)
Active Member
Joined: 2 years ago

A number of my sites' users have been unable to leave a comment from an error message saying "email address is invalid". I've seen a couple of other topics of this error on the forum, but each time the solution was said to be to update the plugin to version 7.4

 

However, my both of my sites already have 7.4.2 installed and the problem persists.

Website URL
https://www.sapphirefoxx.com/
Topic Tags
invalid email
3 Replies
Asti
Posts: 7615
 Asti
Support
Oct 03, 2022 7:38 am
(@asti)
Illustrious Member
Joined: 7 years ago

Hi @sapphirefoxx,

Do you have the CleanTalk plugin installed on your website? 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 7
 SapphireFoxx
Topic starter
Oct 03, 2022 1:06 pm
(@sapphirefoxx)
Active Member
Joined: 2 years ago

Yes, I do have CleanTalk installed. Could it be that the plugins conflict?

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7615
Asti - X.com
Oct 03, 2022 1:08 pm
Reply toSapphireFoxx

@sapphirefoxx,

You should disable the "check comments" option in the plugin settings. 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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