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Conflict [Solved] Email address is invalid

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(@sapphirefoxx)
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[#5288]

A number of my sites' users have been unable to leave a comment from an error message saying "email address is invalid". I've seen a couple of other topics of this error on the forum, but each time the solution was said to be to update the plugin to version 7.4

 

However, my both of my sites already have 7.4.2 installed and the problem persists.


 
Posted : 02/10/2022 7:31 pm
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Asti
 Asti
(@asti)
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Hi @sapphirefoxx,

Do you have the CleanTalk plugin installed on your website? 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 
Posted : 03/10/2022 11:38 am
(@sapphirefoxx)
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Yes, I do have CleanTalk installed. Could it be that the plugins conflict?


 
Posted : 03/10/2022 5:06 pm
Asti
 Asti
(@asti)
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@sapphirefoxx,

You should disable the "check comments" option in the plugin settings. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 
Posted : 03/10/2022 5:08 pm