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Conflict [Solved] Email address is invalid

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 3 years ago

4 Posts

2 Users

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Posts: 7

SapphireFoxx

Topic starter

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Oct 02, 2022 7:31 pm

(@sapphirefoxx)

Active Member

Joined: 3 years ago

[#5288]

A number of my sites' users have been unable to leave a comment from an error message saying "email address is invalid". I've seen a couple of other topics of this error on the forum, but each time the solution was said to be to update the plugin to version 7.4

However, my both of my sites already have 7.4.2 installed and the problem persists.

Website URL

https://www.sapphirefoxx.com/

Topic Tags

invalid email

3 Replies

Posts: 8217

Asti

Support

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Oct 03, 2022 11:38 am

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @sapphirefoxx,

Do you have the CleanTalk plugin installed on your website?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 7

SapphireFoxx

Topic starter

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Oct 03, 2022 5:06 pm

(@sapphirefoxx)

Active Member

Joined: 3 years ago

Yes, I do have CleanTalk installed. Could it be that the plugins conflict?

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8217

Oct 03, 2022 5:08 pm

Reply to

SapphireFoxx

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@sapphirefoxx,

You should disable the "check comments" option in the plugin settings.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.