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Conflict [Solved] Email address is invalid

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SapphireFoxx
Posts: 2
Topic starter
(@sapphirefoxx)
New Member
Joined: 2 months ago

A number of my sites' users have been unable to leave a comment from an error message saying "email address is invalid". I've seen a couple of other topics of this error on the forum, but each time the solution was said to be to update the plugin to version 7.4

 

However, my both of my sites already have 7.4.2 installed and the problem persists.

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3 Replies
Asti
Posts: 5515
 Asti
Support
(@asti)
Illustrious Member
Joined: 5 years ago

Hi @sapphirefoxx,

Do you have the CleanTalk plugin installed on your website? 

SapphireFoxx
Posts: 2
Topic starter
(@sapphirefoxx)
New Member
Joined: 2 months ago

Yes, I do have CleanTalk installed. Could it be that the plugins conflict?

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5515

@sapphirefoxx,

You should disable the "check comments" option in the plugin settings. 

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