@support:
Host: Siteground business
Theme: Genesis Framework + Child Theme - latest versions
WP Version: 5.4.2
Environment: Staging
wpDiscuz Plugin Version: 7.0.3
Primary wpDiscuz Settings: "Initiate AJAX loading after page," "Lazy Load comments on scrolling"
Native WP Discussion Settings: Unchecked - Break comments into pages of '10' top-level comments
Pretext:
Thanks in advance for your team's input toward the WP community.
Moving on, I have read topics ini this forum raising the issue of caching conflicts and noted support's emphasis on clearing all cache.
Issue:
Conflict with Siteground's SG Optimizer caching plugin.
Output:
Comments loop—infinitely repeat themselves—with output dependent on the native WP discussion settings indicated above. If top-level comments are set to '10', then 10 comments will be displayed before looping. If top-level comments are set to '2', then 2 will be displayed before looping commences.
Attempted Solutions:
1. Disable plugins independently to discover conflict. Isolated SG Optimizer
2. Purge all Siteground caching
3. Purge browser caching
4. Reload
Note:
wpDiscuz does execute as documented when SG Optimizer is disabled.
Additional trouble-shooting thoughts?
wpDiscuz v7+ offers a robust commenting solution, and we would like to incorporate it in the client's site. Any insight would be appreciated.
Hi @cyborg88,
Could you please send the admin login details of your staging website to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.