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[Solved] Comments posted (email notification received) but not showing in backend
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Jun 23, 2022 12:02 pm
(@andreasbjoernmadsen)
Active Member
I've built a site using Divi and WpDiscuz. The commenting has to be anonymous, but apparently something has gone wrong. I've received a bunch of emails with comments posted on the page's only blogpost, but there's only one registrered comment.
I cannot figure out why I received email notifications with these genuine comments, but they are not registrered in the wordpress backend. Hope someone can help me sort it out 😓
Site: https://anonymelaeger.dk/anonymitet/
I have Complianz cookie plugin set up. I've bought the WPDiscuz Recapcha v3, and the scores for this is excellent. No bot issues.
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Jun 23, 2022 12:51 pm
(@asti)
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Hi @andreasbjoernmadsen ,
Could you please leave a screenshot of the email notification you've received?
Do you see the same issue with the wpDiscuz deactivated? Â
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Jun 23, 2022 12:55 pm
(@andreasbjoernmadsen)
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Unfortunetely the comments do not reappear up when disabling wpDiscuz. But it seems like they have been blocked. The email notification has gone through, but I've never seen them in the "Comment" section.. not as spam, trash, approved, pending or anything.Â
Â
(@asti)
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Jun 23, 2022 1:06 pm
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@andreasbjoernmadsen ,
Do you have any antispam/security plugins?Â
(@andreasbjoernmadsen)
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Jun 23, 2022 1:20 pm
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@asti While the comments where posted I had the following plugins enabled:
- Complianz (cookie plugin)
(@asti)
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Jun 23, 2022 6:21 pm
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@andreasbjoernmadsen ,
Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.Â
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