Comments Not Work After Cloudways Migration

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How-to and Troubleshooting

Last Post by Asti 5 years ago

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tippermart

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Apr 20, 2021 8:07 pm

(@tippermart)

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Joined: 5 years ago

[#1972]

WPDiscuz looks ok on the site (presscalifornia.com), but when anyone tries to leave a new comment, it won't save. This happened right after the site migrated to Cloudways/Vultr. Cloudways uses a cache plugin called Breeze, but that didn't seem to be the issue, they said. Any suggestions on how to troubleshoot? Here's an example, at the bottom of the page, where new comments don't save.

https://presscalifornia.com/2021/04/20/watch-one-small-leap-for-a-robot-one-giant-leap-for-mars-kind/

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cloudways migration comment not working

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Asti

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Apr 21, 2021 11:48 am

(@asti)

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Joined: 8 years ago

@tippermart,

You have JS errors on your website. Those errors come from either active theme or other plugins. You should deactivate the plugins/theme one by one and check after each deactivation to find a problem maker.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.