Hi - just wondering why comments stop showing after a while - is there a setting I'm missing?
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Nov 30, 2021 6:47 am
7 Replies
Nov 30, 2021 7:48 am
We don't follow you well. Please clarify a bit? Leave us some example URL to allow us to check the issue.
Nov 30, 2021 8:39 am
Hi thanks - I've figured out the comments stop showing after a while when you're not logged in. I'd like the comments to stay showing regardless to entice people to want to join the conversation. Is there a way to do this?
Eg. there are 2 comments on this page. https://dev.zepher.co.nz/vimeo/
we see those 2 comments even if we're not logged-in. Please watch this video: https://www.screencast.com/t/o8koT1MBG5N
Nov 30, 2021 9:50 am
that might be because I replied to the comment - if you look now you'll see 1 comment but it's not showing
Could you please disable the wpDiscuz cache and check again? The option is located in the Dashboard > wpDiscuz > Settings > General Settings tab, it's called "Enable Cache".
Nov 30, 2021 11:42 am
I did but didn't help unfortunately it's still not showing
We don't find such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.
