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How-to and Troubleshooting
Last Post by Asti 4 years ago
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Coolhan Luke
Posts: 4
 Coolhan Luke
Topic starter
Nov 30, 2021 6:47 am
(@coolhan-luke)
Active Member
Joined: 4 years ago

Hi - just wondering why comments stop showing after a while - is there a setting I'm missing?


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Asti
Posts: 8107
 Asti
Support
Nov 30, 2021 7:48 am
(@asti)
Illustrious Member
Joined: 8 years ago

@coolhan-luke,

We don't follow you well. Please clarify a bit? Leave us some example URL to allow us to check the issue.Ā 


In case you want to say thank you! šŸ™‚
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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Coolhan Luke
Posts: 4
 Coolhan Luke
Topic starter
Nov 30, 2021 8:39 am
(@coolhan-luke)
Active Member
Joined: 4 years ago

Hi thanks - I've figured out the comments stop showing after a while when you're not logged in. I'd like the comments to stay showing regardless to entice people to want to join the conversation. Is there a way to do this?

Eg. there are 2 comments on this page.Ā  https://dev.zepher.co.nz/vimeo/


This post was modified 4 years ago by Coolhan Luke
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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8107
Asti - X.com
Nov 30, 2021 9:00 am
Reply toCoolhan LukeCoolhan Luke

@coolhan-luke,

we see those 2 comments even if we're not logged-in. Please watch this video: https://www.screencast.com/t/o8koT1MBG5N


In case you want to say thank you! šŸ™‚
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply
Coolhan Luke
Posts: 4
 Coolhan Luke
Topic starter
Nov 30, 2021 9:50 am
(@coolhan-luke)
Active Member
Joined: 4 years ago

that might be because I replied to the comment - if you look now you'll see 1 comment but it's not showing


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Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8107
Asti - X.com
Nov 30, 2021 10:20 am
Reply toCoolhan LukeCoolhan Luke

@coolhan-luke,

Could you please disable the wpDiscuz cache and check again? The option is located in the Dashboard > wpDiscuz > Settings > General SettingsĀ tab, it's called "Enable Cache". Ā 


In case you want to say thank you! šŸ™‚
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply
Coolhan Luke
Posts: 4
 Coolhan Luke
Topic starter
Nov 30, 2021 11:42 am
(@coolhan-luke)
Active Member
Joined: 4 years ago

I did but didn't help unfortunately it's still not showing


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Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8107
Asti - X.com
Nov 30, 2021 11:45 am
Reply toCoolhan LukeCoolhan Luke

@coolhan-luke,

We don't find such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.Ā 


In case you want to say thank you! šŸ™‚
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply
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