Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi - just wondering why comments stop showing after a while - is there a setting I'm missing?
We don't follow you well. Please clarify a bit? Leave us some example URL to allow us to check the issue.Â
Hi thanks - I've figured out the comments stop showing after a while when you're not logged in. I'd like the comments to stay showing regardless to entice people to want to join the conversation. Is there a way to do this?
Eg. there are 2 comments on this page. https://dev.zepher.co.nz/vimeo/
we see those 2 comments even if we're not logged-in. Please watch this video: https://www.screencast.com/t/o8koT1MBG5N
that might be because I replied to the comment - if you look now you'll see 1 comment but it's not showing
Could you please disable the wpDiscuz cache and check again? The option is located in the Dashboard > wpDiscuz > Settings > General Settings tab, it's called "Enable Cache". Â
I did but didn't help unfortunately it's still not showing
We don't find such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.Â
