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[Solved] COMMENT TEXT FIELD section in Edit Form is not responding

 
How-to and Troubleshooting
Last Post by Asti 4 years ago
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Posts: 17
 agoza
Topic starter
Jun 18, 2020 7:41 pm
(@agoza)
Eminent Member
Joined: 4 years ago

Hi, nothing in the section below "Allow Guest to rate" radio buttons in the Edit Form option is responding to clicks. Edit, Delete, Add Row etc. I've tried creating a new form, clone form and purge the default form from cache.

Please advise on the possible causes and a way to fix. Thanks and regards.

6 Replies
Asti
Posts: 7617
 Asti
Support
Jun 19, 2020 9:32 am
(@asti)
Illustrious Member
Joined: 7 years ago

This issue will be checked as well. I'll update this topic asap. 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply
5 Replies
 agoza
(@agoza)
Joined: 4 years ago

Eminent Member
Posts: 17
Jun 23, 2020 7:45 am
Reply toAstiAsti

Hi @asti, is there an update on this or is it related to my other issue?

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Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7617
Asti - X.com
Jun 23, 2020 9:05 am
Reply toagoza
Asti

@agoza,

Please open a plugin editing feature to allow us to check it. More info in this article:  https://www.ionos.com/community/websites-ecommerce/wordpress/activate-wordpress-theme-and-plug-in-editor/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply
 agoza
(@agoza)
Joined: 4 years ago

Eminent Member
Posts: 17
Jun 24, 2020 9:44 pm
Reply toAstiAsti
Asti

@asti, 

I have enabled the editing feature. Please further advise.

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Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7617
Asti - X.com
Jun 25, 2020 7:43 am
Reply toagoza
Asti
Asti

ok @agoza, thank you. 

We'll check and back to you asap.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7617
Asti - X.com
Jun 25, 2020 8:40 am
Reply toAstiAsti
Asti
Asti

Hi @agoza,

The issue comes from the UsersWP plugin. You should contact the plugin support and ask them to solve the issue. 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply
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