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[Solved] COMMENT TEXT FIELD section in Edit Form is not responding

How-to and Troubleshooting

Last Post by Asti 4 years ago

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Posts: 17

agoza

Topic starter

Jun 18, 2020 7:41 pm

(@agoza)

Eminent Member

Joined: 4 years ago

Hi, nothing in the section below "Allow Guest to rate" radio buttons in the Edit Form option is responding to clicks. Edit, Delete, Add Row etc. I've tried creating a new form, clone form and purge the default form from cache.

Please advise on the possible causes and a way to fix. Thanks and regards.

6 Replies

Posts: 7119

Asti

Support

Jun 19, 2020 9:32 am

(@asti)

Illustrious Member

Joined: 6 years ago

This issue will be checked as well. I'll update this topic asap.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

5 Replies

agoza

(@agoza)

Joined: 4 years ago

Eminent Member

Posts: 17

Jun 23, 2020 7:45 am

Reply to

Asti

Hi @asti, is there an update on this or is it related to my other issue?

Asti

Support

(@asti)

Joined: 6 years ago

Illustrious Member

Posts: 7119

Jun 23, 2020 9:05 am

Reply to

agoza

@agoza,

Please open a plugin editing feature to allow us to check it. More info in this article: https://www.ionos.com/community/websites-ecommerce/wordpress/activate-wordpress-theme-and-plug-in-editor/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

agoza

(@agoza)

Joined: 4 years ago

Eminent Member

Posts: 17

Jun 24, 2020 9:44 pm

Reply to

Asti

@asti,

I have enabled the editing feature. Please further advise.

Asti

Support

(@asti)

Joined: 6 years ago

Illustrious Member

Posts: 7119

Jun 25, 2020 7:43 am

Reply to

agoza

ok @agoza, thank you.

We'll check and back to you asap.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 6 years ago

Illustrious Member

Posts: 7119

Jun 25, 2020 8:40 am

Reply to

Asti

Hi @agoza,

The issue comes from the UsersWP plugin. You should contact the plugin support and ask them to solve the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.