Comment form issue

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Asti

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(@asti)

Joined: 8 years ago

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Jul 03, 2024 12:55 pm

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Please check the points mentioned in this doc and leave some feedback on each point: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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navisidhu

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Jul 03, 2024 9:59 pm

(@navisidhu)

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Hi Asti,

I have checked everything. Nothing works.

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navisidhu

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Jul 03, 2024 10:01 pm

(@navisidhu)

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Here is the page url, where you can see the issue.
https://goatmetrics.com/boxing/

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Asti

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(@asti)

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Posts: 8208

Jul 04, 2024 1:43 pm

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Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 14

navisidhu

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Jul 05, 2024 2:38 am

(@navisidhu)

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Joined: 2 years ago

Logins sent via email from web.navdeep2017@gmail.com

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Asti

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(@asti)

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Posts: 8208

Jul 05, 2024 11:31 am

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We don't find an email from you. Please check and make sure you've sent the email to the correct email address (mentioned here).

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 14

navisidhu

Topic starter

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Jul 05, 2024 10:18 pm

(@navisidhu)

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Joined: 2 years ago

I have emailed again at info@gvectors.com

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Asti

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(@asti)

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Posts: 8208

Jul 06, 2024 12:46 pm

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The user doesn't have admin access. It appears to be just a regular user.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

navisidhu

(@navisidhu)

Joined: 2 years ago

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Posts: 14

Jul 06, 2024 11:29 pm

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@asti I have changed,Kindly have a look now.

Asti

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(@asti)

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Jul 08, 2024 1:55 pm

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Now everything is fine. I've already asked the developers to check the issue. I'll update this topic once I get a response from them.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 8 years ago

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Posts: 8208

Jul 09, 2024 1:06 pm

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We have to ask you to create a dev/staging copy of your website in some sub-domain and send admin details to info[at]gvectors.com email address.

You can use Duplicator to create that site. It's too hard to check the issue on your live website.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

navisidhu

(@navisidhu)

Joined: 2 years ago

Active Member

Posts: 14

Jul 10, 2024 12:06 am

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@asti Sent

Asti

Support

(@asti)

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Jul 10, 2024 1:14 pm

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Thank you, @navisidhu

We'll check and get back to you soon.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 8 years ago

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Posts: 8208

Jul 11, 2024 2:09 pm

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Hi,

The issue is fixed on your staging website. Somehow the comment_status was closed on your website. The developers have added the custom code in your active theme functions.php file. You'll need to insert it in the functions.php file.

Then add the CSS code in the "Custom CSS Code" textarea.

div#comments{display:block!important;}

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

navisidhu

(@navisidhu)

Joined: 2 years ago

Active Member

Posts: 14

Jul 11, 2024 11:27 pm

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@asti Yes It works but.

Thanks for submitting the comment is always showing here. It should show only after when the user added a comment.

Asti

Support

(@asti)

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Posts: 8208

Jul 12, 2024 1:15 pm

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You've added the section using custom code, so the issue is related to that custom code. You should check the code and make sure it's correct.

Alternatively, you can use the built-in wpDiscuz "Redirect First Comment To" option. More information can be found here: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/general-settings/#redirect-first-comment-to

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

navisidhu

(@navisidhu)

Joined: 2 years ago

Active Member

Posts: 14

Jul 13, 2024 1:46 am

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@asti But the custom code section is used only for adding shortcode. Before it was using same thing, and the form is working good "Whithout showing -Thanks for submitting your comment" all time.

Please have a look again and fix it.

navisidhu

(@navisidhu)

Joined: 2 years ago

Active Member

Posts: 14

Jul 17, 2024 9:46 am

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@asti I am waiting for your reply.

Apart from that, I need to know when I can setup the role permission, I want that only members can comment using this form, if another user try to fill the form then "Login" or "Register" option should show.

Asti

Support

(@asti)

Joined: 8 years ago

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Posts: 8208

Jul 17, 2024 10:47 pm

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Please leave here the code you're using. I'll ask the developers to check it.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 14

navisidhu

Topic starter

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Jul 20, 2024 8:52 am

(@navisidhu)

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Joined: 2 years ago

[wpdiscuz_comments] I am using this shortcode

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Asti

Support

(@asti)

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Posts: 8208

Jul 20, 2024 2:22 pm

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I mean the custom code you used for displaying the "Thanks for submitting your comment" message.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

navisidhu

(@navisidhu)

Joined: 2 years ago

Active Member

Posts: 14

Jul 22, 2024 9:15 am