Comment Editing (Not Working)

@aerostar,

Please leave some example URL to allow us to check the issue. 

Hi @asti,

Visit this page, add a comment, and try to edit it (15-minute window).

Would be honored if you also register on our website for future reference, testing, and comments 🙂

Let me know what happens.

Thank you!

@aerostar,

for some reason, we're not able to login to your website and check the issue. Please send some testing user (like subscriber) login details to info[at]gvectors.com email address. 

@asti,

Apologies. Please try again. Please visit this page, login as a guest, and confirm our issue (i.e., cannot edit comment within 15-minute window). 

Thank you! 

Note: To further assist you, these are the Comment Moderation settings we have selected for our website.

ok @aerostar,

Please send the admin login details to info[at]gvectors.com email address. We'll check the issue. 

@asti,

You have them. Noticed you are logged in now. Looking forward to your feedback.

Please don't forget to check the issue as a Guest user, not a logged in user.

Thank you!

@asti,

Please log out from our website when not troubleshooting your plugin.

We have logged you out at this time.

Thank you.

@aerostar,

The user doesn't have an administrator user role. Please change the role and let us know.

Please log out from our website when not troubleshooting your plugin.

Yes, we see the issue. We'll need to find the reason for the issue.

@asti,

We have granted Administrator access to info[at]gvectors.com. 

Note: I'm subscribed to this topic, yet I'm not receiving email updates from you. To get updates, I have to visit this forum every time. What am I doing wrong, or, how can I verify my subscription settings. There are a LOT of icons, links, and buttons to click 🙂

Update:

Concerning not receiving emails from this forum, we found the issue. Your emails are being sent to our Spam folder, yet we have never flagged your emails as Spam. You may want to look into this. We are using a Yahoo email account. It's my understanding Yahoo mail filters are too restrictive. 

Cheers!

@aerostar, 

Please open a plugin editing feature, to allow the developers to check the issue.

More info in this article: https://www.ionos.com/community/websites-ecommerce/wordpress/activate-wordpress-theme-and-plug-in-editor/

@asti,

Due to our time difference, we are unable to support you when you're logged in. Therefore, we are creating a staging website for you where you can edit the plugin. Info will be sent to support[at]wpdiscuz.com.

PS: We noticed you attempted to submit three (3) test comments. They have been deleted since the "editing" clock for each comment has expired. The staging website will allow you to perform complete testing/editing of your plugin.

Thank you for your patience and assistance!

@aerostar,

 Therefore, we are creating a staging website for you where you can edit the plugin. Info will be sent to support[at]wpdiscuz.com.

Thank you for understanding. Please send the login details to info[at]gvectors.com email address.