Hi
Comment counter is showing 8 in all post.
Even when post has more comments
Even when post has no comments
Thanks
Guy
Oct 08, 2021 5:50 am
15 Replies
Oct 08, 2021 10:51 am
Did It (WP-Rocket)
No change
We don't find such an issue on our test websites. Could you please create a dev/staging copy of your website in some sub-domain, make sure the problem exists and send admin details to us? You can use Duplicator to create that site.
Oct 10, 2021 6:10 am
Hi
This is a very unusual request....
Is there another way t go thru this?
Thanks
Guy
Oct 10, 2021 6:24 am
Please Note
I added a comments widget to check if the problem is from wordpress DB.
There is a difference in the count. wordpress is showing the right number
Please see screenshot
This is a cache issue for sure. Please watch this video: https://www.screencast.com/t/Mvl9PLLz
Once we publish the comment the count is updated as well. There is no issue with wpDiscuz for sure. We've just asked you for admin details to point you how you can solve the issue.
Oct 10, 2021 1:36 pm
Hi
Thank you for the screencast. I really appreciate the effort.
I understand the case of post with no comments as the example you sent
But what about the screenshot i have send you? Post with 21 active comments and the counter shows only 8.
this goes for all post with more than 8 comments
How do you suggest to solve this?
Thanks
Guy
Page 1 / 2
Next
