I didn't make any change to my website in last few weeks, but today, out of the blue, it looks impossibile to comment. Every time I try to add a comment, it appear an error message like this: "Captcha error. Try again".
I tried hiding the captcha for loggedin user, but same error. I tried deactivating the recaptcha plugin in the website, but same error. I tried checking key code activation, same error again.
It seems you've some captcha plugins installed on your website. Please check the list of plugins, deactivate the captcha plugins and check again.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
Please leave some example URL to allow us to check the issue.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
Please deactivate either the wpDiscuz reCAPTCHA or the other reCAPTCHA.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
But I highly recommend you deactivate the other reCAPTCHA plugin for comment section.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
Please leave a screenshot of the list of the active plugins.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
Have you deleted all caches after you've deactivated the plugin?
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
@asti I've deactivated the reCAPTCHA plugin, and I turned off the three options about captcha on wpDiscuz admin page. But when I'm on an article page, I still see the captcha symbol at bottom right. I can't say where it comes from. But there isn't anymore in any other kind of page, so I wander if it come from wpDiscuz in some way.
I've about 1000 comments through wpDiscuz. I'd really like to fix the problem and keep using it.
@asti I've checked inside any single plugin and I deactivated other captcha. Now you can't see it anywhere. But when I try to add a comment, still the error message is there.
Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
Please contact the plugin support and ask the to check the issue.
The testing comments made by us have been already removed.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
Probably you can install some other verification plugin until the support of the current plugin responses?
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
