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[Solved] Can't comment or rate articles

✦ Summarize Topic

How-to and Troubleshooting

Last Post by jojo77 4 years ago

9 Posts

3 Users

1 Reactions

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jojo77

(@jojo77)

Posts: 7

Active Member

Topic starter

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[#3260]

Hello,

I tried to comment on a post and rate the article, but when I click on the stars rating or when I click Post comment, it's as if nothing happens. I have the 4 progress bar showing in the top right corner for 1 second, but my rating isn't taken into account and my comment isn't posted. (Note: I did this while being log out of my wordpress account, to pretend I was a new reader).

Can you please help?

Posted : 09/10/2021 10:55 pm

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Asti

(@asti)

Posts: 8257

Illustrious Member Support

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Please leave some example URL to allow us to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 10/10/2021 4:34 pm

jojo77

(@jojo77)

Posts: 7

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@asti here is a example (test) URL : https://frenchscope.com/test2/

FYI guest commenting and article rating are allowed in wpdiscuz settings. Comments need to be at least 10 characters.

Posted : 10/10/2021 6:52 pm

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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@jojo77,

Please navigate to Dashboard > wpDiscuz > Settings > General Settings admin page, disable the following two options, delete all kind of caches (website, wpDsicuz) and let us know:

Combine JS and CSS Files to Optimize Page Loading Speed
Minify JS and CSS Files to Optimize Page Loading Speed

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 11/10/2021 8:03 pm

jojo77

(@jojo77)

Posts: 7

Active Member

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@asti Hello, I did as you asked, but it didn't fix the issue. Do you know what else I can try?

Posted : 11/10/2021 9:36 pm

hai991dk

(@hai991dk)

Posts: 12

Eminent Member

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ame my problem. Guests can comment, but they cannot comment once they are logged in/including admin. I get a red message box in the upper right corner of the screen that says "nonce is invalid".

I tried disabling all other plugins, removing/re-installing wpdiscuzz, but it still doesn't work. I tried installing wpdiscuz version. 7.3.1 --> 7.3.3, luckily, it worked. Currently I'm still using version 7.3.3 as a temporary workaround.

Posted : 12/10/2021 6:33 am

jojo77

(@jojo77)

Posts: 7

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@hai991dk I tried rolling back to 7.3.3 but it changed nothing. I don't have any "nonce is invalid" on my side. It's just that nothing happens. I went back to the 7.3.4 for now, waiting for a reply from support.

Posted : 12/10/2021 11:43 am

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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@jojo77,

The issue in your case is different. The wpdiscuz.ajax is blocked and you can't post comments.

Please try to enable the "Use WordPress native AJAX functions" option, delete all kinds of caches (website, wpDiscuz, browser) and check again.

The option is located in the Dashboard > wpDiscuz > Settings > General Settings tab. More info here: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/general-settings/#use-wordpress-native-ajax-functions

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 12/10/2021 1:00 pm

jojo77

(@jojo77)

Posts: 7

Active Member

Topic starter

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