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[Solved] Can't comment or rate articles

9 Posts
3 Users
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Posts: 7
Topic starter
(@jojo77)
Active Member
Joined: 3 years ago

Hello,

I tried to comment on a post and rate the article, but when I click on the stars rating or when I click Post comment, it's as if nothing happens. I have the 4 progress bar showing in the top right corner for 1 second, but my rating isn't taken into account and my comment isn't posted. (Note: I did this while being log out of my wordpress account, to pretend I was a new reader).

Can you please help?

8 Replies
Asti
Posts: 7877
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Please leave some example URL to allow us to check the issue.Β 

3 Replies
(@jojo77)
Joined: 3 years ago

Active Member
Posts: 7

@asti here is a example (test) URL : https://frenchscope.com/test2/

FYI guest commenting and article rating are allowed in wpdiscuz settings. Comments need to be at least 10 characters.

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7877

@jojo77,

Please navigate to Dashboard > wpDiscuz > Settings > General Settings admin page, disable the following two options, delete all kind of caches (website, wpDsicuz) and let us know:

  • Combine JS and CSS Files to Optimize Page Loading Speed
  • Minify JS and CSS Files to Optimize Page Loading Speed
(@jojo77)
Joined: 3 years ago

Active Member
Posts: 7

@asti Hello, I did as you asked, but it didn't fix the issue. Do you know what else I can try?

Posts: 12
(@hai991dk)
Eminent Member
Joined: 5 years ago

ame my problem. Guests can comment, but they cannot comment once they are logged in/including admin. I get a red message box in the upper right corner of the screen that says "nonce is invalid".Β 

I tried disabling all other plugins, removing/re-installing wpdiscuzz, but it still doesn't work. I tried installing wpdiscuz version. 7.3.1 --> 7.3.3, luckily, it worked. Currently I'm still using version 7.3.3 as a temporary workaround.

3 Replies
(@jojo77)
Joined: 3 years ago

Active Member
Posts: 7

@hai991dk I tried rolling back to 7.3.3 but it changed nothing. I don't have any "nonce is invalid" on my side. It's just that nothing happens. I went back to the 7.3.4 for now, waiting for a reply from support.

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7877

@jojo77,

The issue in your case is different. The wpdiscuz.ajax is blocked and you can't post comments.Β Β 

Please try to enable the "Use WordPress native AJAX functions" option, delete all kinds of caches (website, wpDiscuz, browser) and check again.Β 

The option is located in the Dashboard > wpDiscuz > Settings > General Settings tab. More info here:Β  https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/general-settings/#use-wordpress-native-ajax-functions

(@jojo77)
Joined: 3 years ago

Active Member
Posts: 7

@asti Many thanks Asti! Enabling "Use WordPress native AJAX functions" fixed the issue πŸ™‚

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