Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi,
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I have been trying to deactivate and activate a few times, but my article rating is just not working. Can anyone guide me about this please? Thanks!
Hi @wesleywklproduction,Â
Somehow the wpdiscuz-ajax.php file is blocked. Probably it's done by other plugins or by server-side.Â
Please navigate to Dashboard > wpDiscuz > Settings > General Settings admin page, enable the "Use WordPress native AJAX functions" option, delete all kinds of caches (CDN, website, wpDiscuz, browser) and check again.Â
@asti Hi! Thank you so much, it works now. May I ask any big difference if I enable the "Use WordPress native AJAX functions"? Will my site be slower or does anything change?
Not sure, if there should be a big difference.
In any case, if you see some changes you can find the problem maker by disabling the plugins/theme one by one and checking after each deactivation. If none of the plugins/theme causes the issue contact the hosting support and ask them to check it.Â
