I used a tool to create an html email which displayed fine when tested in Google Mail. However, when I paste the html file I created into the comment status email template, I don't receive any emails during the test. Note that you don't need to use html to receive emails properly. Not supported? Or am I doing something wrong?
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We've checked and don't find such an issue on our test websites. Our developers have rechecked the codes, and the only plausible reason for the problem might be related to the email address.
Kindly verify that the email address of the user approving the comment is different from the email address of the comment author.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
@astiI tested it again and it can be received normally. But there is another problem. When I use the [COMMENT_URL] shortcode, the link opened is http// instead of http://, which will cause a link error.
The developers have reviewed the code and confirmed that the issue is not related to wpDiscuz. wpDiscuz utilizes the native (core) WordPress function get_comment_link(commentid).
To identify the source of the problem, we recommend deactivating plugins and themes one by one. After each deactivation, please check to see if the issue persists.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
