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[Solved] Post Reply Send Email to User who is Not Post Author


Soft-Designs
Posts: 11
Topic starter
(@soft-designs)
Active Member
Joined: 1 year ago

Hi - On a post, let us say there are many comments, and I click "reply" to a comment from a user who is not the post author:   

- Does the user to whom I replied get an email notification - even if they are not the post author?

- Is there a setting to allow both the post author, and the user to whom I "reply" - so they both get email notification?

 

3 Replies
Soft-Designs
Posts: 11
Topic starter
(@soft-designs)
Active Member
Joined: 1 year ago

To further clarify my question above - here is an example:

SEE: https://www.screencast.com/t/d5Vtro1C

In the screen shot above:

- How can we enable "Sandra" to get an email notification, when someone replies to her comment, even though she is not the author of the post.

- Is there any possible setting, so the user to whom I replied gets an email notification - even if they are not the post author?

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3567

@soft-designs,

wpDiscuz doesn't have an auto-subscription feature. This kind of options don't comply GDPR and they are not manageable.

You can enable the 'Keep checked the "Notify of new replies to this comment" option by default' option. The option is located in the Dashboard > wpDiscuz > Settings > Subscription and User Following admin page.

Just make sure this is not a fundamental breach of the GDPR regulation.

Soft-Designs
Posts: 11
Topic starter
(@soft-designs)
Active Member
Joined: 1 year ago

Thanks for Quick Reply, and Clarification.

Solved.

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Soft-Designs, Inc.
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