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[Solved] How to Remove Comment Subscribers and Followers

✦ Summarize Topic

How-to and Troubleshooting

Last Post by thesimarchitect 5 years ago

3 Posts

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Posts: 5

thesimarchitect

Topic starter

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Jul 25, 2020 2:18 pm

(@thesimarchitect)

Active Member

Joined: 6 years ago

[#601]

Hi! Someone subscribed as a guest with an invalid email and I keep getting a non delivery email notification each time. How can I remove those subscribers?

I thought that the possibility of having guests subscribing to comments on my site was turned off, but I found out I had to change a setting in both forms, hopefully it won't happen again, but I still need to erase the existing ones.

I don't want to buy an add on just to do that. I am ok about erasing all comment subscribers if that's the case. How can I do it? Thanks!

2 Replies

Posts: 8207

Asti

Support

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Jul 27, 2020 8:20 am

(@asti)

Illustrious Member

Joined: 8 years ago

@thesimarchitect,

How can I remove those subscribers?

you can remove all subscriptions in wp_wc_comments_subscription table in Website Hosting Service cPanel > phpMyAdmin database manager.

If you never do it before or you're not familiar with the DB structure we don't recommend you to do it. You may crash your website.

I thought that the possibility of having guests subscribing to comments on my site was turned off, but I found out I had to change a setting in both forms, hopefully it won't happen again, but I still need to erase the existing ones.

You can hide the subscribtion bar for guests using this CSS code:

body:not(.logged-in) .wpd-sbs-toggle{
    display: none !important; 
}

Put the code in the Top Admin Bar > Customize > Additional CSS > "Additional CSS" textarea, save it, delete all caches and check again.

Please don't forget to press Ctrl+F5 (twice) on the frontend before checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 5

thesimarchitect

Topic starter

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Jul 28, 2020 1:48 am

(@thesimarchitect)

Active Member

Joined: 6 years ago

Thank you so much @asti!!!

That's actually what I ended up doing, I installed phpmyadmin on my VPS (I didn't have it yet 😁) and removed the offending records. Next times will be easier.

I also added the recommended CSS, just in case.