Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi there,
First of all excellent plugin. I ditched Disqus and there will be no looking back.
The only issue I am encountering is that if readers comment and include iOS smilies, they appear as '?' on-site.
I have been digging through the settings and can't resolve this on my own. Any advice is appreciated. Thank you!
By the way, the charset is set to utf8 and collate as ''.
Please backup your website's database and change its
charset > utf8mb4
collate > utf8mb4_unicode_520_ci
Purge all caches after changes if there are any and check again.
Pay attention to the tables' columns, make sure they have correct values.
@jacob Perfection, thank you so much. Confirming that it's fixed.
Serves me right to be running on an age-old WP install from a time before emojis on mobile were ever a thing. ASCII only!
