I’ve just upgraded from wpDiscuz 5.3.6 to 7.6.28 and now getting an error when trying to complete the steps of the installation wizard.
I am selecting the comments style ‘Light’ and choosing comments layout ‘Layout #2’ and then clicking on the ‘Next Step’ button. It is at this stage that I get the error message:
“There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums. Learn more about troubleshooting WordPress.”
The error logs are showing the following:
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.7.2
Active theme: Astra Child (version 1.0.0)
Current plugin: wpDiscuz (version 7.6.28)
PHP version 8.4.4
Error Details
=============
An error of type E_ERROR was caused in line 1349 of the file /home/testsite/public_html/wp-content/plugins/wpdiscuz/options/class.WpdiscuzOptions.php. Error message: Uncaught TypeError: Cannot access offset of type string on string in /home/testsite/public_html/wp-content/plugins/wpdiscuz/options/class.WpdiscuzOptions.php:1349
Stack trace:
#0 /home/testsite/public_html/wp-includes/class-wp-hook.php(324): WpdiscuzOptions->saveAndResetOptionsAndPhrases('')
#1 /home/testsite/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#2 /home/testsite/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /home/testsite/public_html/wp-admin/admin.php(175): do_action('admin_init')
#4 {main}
thrown
We don't find such an issue on our test websites.
Please create a development/staging copy of your website on a subdomain and send the admin login details to info[at]gvectors.com so we can check the issue.
You can use Duplicator to create that site.
Additionally, please ensure that the plugin editing feature is enabled to allow the developers to investigate the issue further.
For more information, refer to this article: https://www.ionos.com/community/websites-ecommerce/wordpress/activate-wordpress-theme-and-plug-in-editor/
@asti Thanks for your reply. This is already running on a development copy of the website.
Is it just the Wordpress admin login you require ?
Thanks
Yes, please send the login details to info[at]gvectors.com email address and let us know.
@asti Hi. I sent an email just over a week ago, I wasn't sure if I needed to post on here too to say I've sent the message. Thanks.
@asti The e-mail subject was "Upgraded from wpDiscuz 5.3.6 to 7.6.28 – An error of type E_ERROR was caused" sent on 8 March. Thanks.
@asti Thank you - I've replied to the email with the details requested. Hopefully it won't go back into your spam folder. Thanks.
The developers have started investigating the issue. I'll update this topic once I receive their response.
I'll update this topic once the developers finish checking the issue.
The issue was fixed by our developers.
You had created a lot of unset forms. The developers deleted some of them and edited/saved the others (without making changes), and the issue is now resolved.
@asti Thanks. Is it possible to get full details of all the changes and the resolution so that I can implement it on the live website? Thanks again
Go to Dashboard > wpDiscuz > Forms admin page, delete the unnecessary forms, then edit the remaining forms and click the save button without making any changes.
