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[Solved] Inline Commenting don't appear


actutana
Posts: 5
Topic starter
(@actutana)
Active Member
Joined: 2 years ago
inline

Hello, 

What can be the problem ?

Thank you

9 Replies
Alina
Posts: 71
Moderator
(@alina)
Member
Joined: 2 years ago

Hi @actutana,

Please wait a bit. Currently we will check it.

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Alina
Posts: 71
Moderator
(@alina)
Member
Joined: 2 years ago

@actutana,

Please send the admin login details to info[at]gvectors.com email address to allow us
to check.

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7 Replies
actutana
(@actutana)
Joined: 2 years ago

Active Member
Posts: 5

@alina, done, thank you

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Alina
Moderator
(@alina)
Joined: 2 years ago

Member
Posts: 71

@actutana,

The developers checked and don't find such an issue, the inline commenting works fine. Please check it again.

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actutana
(@actutana)
Joined: 2 years ago

Active Member
Posts: 5

@alina thank you. Have they publish a test article and see if it works ? 

 

Regards

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Alina
Moderator
(@alina)
Joined: 2 years ago

Member
Posts: 71

@actutana,

Have they publish a test article and see if it works ? 

Yes, the developers published the article, seen it works correctly, then deleted it.

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actutana
(@actutana)
Joined: 2 years ago

Active Member
Posts: 5

@alina, Sorry but I try again and the inline comment don't appear. If they can leave their article in draft mode so i can see it ?

Regards

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Alina
Moderator
(@alina)
Joined: 2 years ago

Member
Posts: 71

@actutana,

The developers test it one more time and kept it in Trash. You can Restore it and check, it works fine.

Also please note when you create an inline comment, the first time you need to click on the Publish button(not in the Preview or Save Draft).

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actutana
(@actutana)
Joined: 2 years ago

Active Member
Posts: 5

@alina oooh it's fine now ! Thank you.

 

Regards

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