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Article ratings reset

Plugin Update Issues

Last Post by Asti 3 years ago

4 Posts

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Posts: 10

Allan

Topic starter

Mar 21, 2022 4:07 pm

(@allan)

Active Member

Joined: 5 years ago

After this update (7.3.16), all of my article ratings have been reset to zero. Is there any way to restore the numbers?

3 Replies

Posts: 8075

Asti

Support

Mar 23, 2022 8:39 am

(@asti)

Illustrious Member

Joined: 8 years ago

@allan,

Please let us know the rating type you're using:

Stand-alone Post Rating
Post Rating Based on Comment Rating Field

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

2 Replies

Allan

(@allan)

Joined: 5 years ago

Active Member

Posts: 10

Mar 23, 2022 3:12 pm

Reply to

Asti

@asti This is the stand alone post ratings, sorry.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8075

Mar 24, 2022 9:42 am

Reply to

Allan

@allan,

The recent update doesn't include any changes regarding the rating functions at all.

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.