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Article ratings reset

✦ Summarize Topic

Plugin Update Issues

Last Post by Asti 4 years ago

4 Posts

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Allan

(@allan)

Posts: 10

Active Member

Topic starter

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[#3807]

After this update (7.3.16), all of my article ratings have been reset to zero. Is there any way to restore the numbers?

Posted : 21/03/2022 8:07 pm

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Asti

(@asti)

Posts: 8259

Illustrious Member Support

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@allan,

Please let us know the rating type you're using:

Stand-alone Post Rating
Post Rating Based on Comment Rating Field

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 23/03/2022 12:39 pm

Allan

(@allan)

Posts: 10

Active Member

Topic starter

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@asti This is the stand alone post ratings, sorry.

Posted : 23/03/2022 7:12 pm

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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@allan,

The recent update doesn't include any changes regarding the rating functions at all.

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 24/03/2022 1:42 pm