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Plugin Update Issues
Last Post by Asti 3 years ago
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Posts: 10
 Allan
Topic starter
Mar 21, 2022 4:07 pm
(@allan)
Active Member
Joined: 4 years ago

After this update (7.3.16), all of my article ratings have been reset to zero. Is there any way to restore the numbers? 

3 Replies
Asti
Posts: 7617
 Asti
Support
Mar 23, 2022 8:39 am
(@asti)
Illustrious Member
Joined: 7 years ago

@allan,

Please let us know the rating type you're using:

  • Stand-alone Post Rating
  • Post Rating Based on Comment Rating Field

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply
2 Replies
 Allan
(@allan)
Joined: 4 years ago

Active Member
Posts: 10
Mar 23, 2022 3:12 pm
Reply toAstiAsti

@asti This is the stand alone post ratings, sorry.

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Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7617
Asti - X.com
Mar 24, 2022 9:42 am
Reply toAllan
Asti

@allan,

The recent update doesn't include any changes regarding the rating functions at all. 

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue. 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Reply
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