Issue [Solved] Divi Plugin

Could you please try to use the shortcode provided here: https://wpdiscuz.com/community/f-a-q/wpdiscuz-shortcode/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 9

adamjones1002

Topic starter

Translate ▼

May 22, 2023 2:05 pm

(@adamjones1002)

Active Member

Joined: 3 years ago

@asti

I have tried adding the shortcode but it does not show up on the page - Introducing PreHospitalHub: Your Ultimate Online Hub for Prehospital Professionals | PreHospitalHub

Any other solutions?

Thanks

17 Replies

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8294

May 22, 2023 2:28 pm

Translate ▼

Could you please send admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

adamjones1002

(@adamjones1002)

Joined: 3 years ago

Active Member

Posts: 9

May 22, 2023 2:50 pm

Translate ▼

@asti I have just sent the login details to info[at]gvectors.com. Any idea when this might be looked at?

Thanks

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8294

May 22, 2023 3:05 pm

Translate ▼

We see neither the "Plugins" menu nor the wpDiscuz plugin settings menu. Please check the role and make sure the administrator is assigned as a user role: https://app.screencast.com/GUEZiaDXFWPae

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

adamjones1002

(@adamjones1002)

Joined: 3 years ago

Active Member

Posts: 9

May 22, 2023 3:10 pm

Translate ▼

@asti

I have just assigned admin role. Please note at the moment I am just looking to get the comments on this post - https://www.prehospitalhub.co.uk/introducing-prehospitalhub-your-ultimate-online-hub-for-prehospital-professionals/

Thanks

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8294

May 22, 2023 3:27 pm

Translate ▼

Now everything is ok. I've already asked the developers to check the issue. I'll update this topic once I get a response from them.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8294

May 23, 2023 12:06 pm

Translate ▼

@adamjones1002,,

The issue is fixed. It was a small configuration issue in the Snippets plugin. You'd need to choose the "Auto Insert" for the "Insert Method" option in the Snippets plugin settings.

Edit snippet WP Discuz Shortcode ‹ PreHospitalHub — WordPress Google Chrome

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

adamjones1002

(@adamjones1002)

Joined: 3 years ago

Active Member

Posts: 9

May 23, 2023 3:51 pm

Translate ▼

@asti Thanks, much appreciated. Is there an option to add the inline comment to divi builder?

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8294

May 23, 2023 4:30 pm

Translate ▼

Please try the shortcode provided here (point 2): https://wpdiscuz.com/community/f-a-q/how-to-use-the-inline-commenting/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

adamjones1002

(@adamjones1002)

Joined: 3 years ago

Active Member

Posts: 9

May 24, 2023 11:24 am

Capillary Refill Time | PreHospitalHub

Translate ▼

@asti

Hi, This shortcode does not seem to work. It inserts the code and the question but does not come up with the comment button. Take a look on this page:

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8294

May 24, 2023 12:02 pm

Translate ▼

Please confirm us to log in again via the admin accesses you've provided before.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

adamjones1002

(@adamjones1002)

Joined: 3 years ago

Active Member

Posts: 9

May 24, 2023 12:03 pm

Translate ▼

@asti yes that would be great

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8294

May 24, 2023 2:22 pm

Translate ▼

Please watch this video: https://app.screencast.com/fWoZdYxtqj5X2

The shortcode works fine. If you use the shortcode in other places, please copy the shortcode from the page we've added, then just change the ID.

As you may see in the video there is a z-index issue, to solve it use the CSS code below:

.et_pb_column {
     z-index: unset;
}
.wpd-inline-form-wrapper{
     z-index:99999;
}
.et_pb_column {
    margin-bottom:15px
}

Put the code in the "Custom CSS code" textarea, located in the Dashboard > wpDiscuz > Settings > Styles & Colors admin page.

Don't forget to delete the caches before checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

adamjones1002

(@adamjones1002)

Joined: 3 years ago

Active Member

Posts: 9

May 24, 2023 6:11 pm

Translate ▼

@asti Thanks much appreciated. Although, is there a way to get the comment box to appear when users are not logged in, prompting them to login? As guests arent able to open up the comment box so might confused them on what the icon is?

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8294

May 26, 2023 11:48 am

Translate ▼

We don't follow you well. Please rephrase your question.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

adamjones1002

(@adamjones1002)

Joined: 3 years ago

Active Member

Posts: 9

May 26, 2023 12:46 pm

Translate ▼

@asti So, when the user is logged in, it was as expected. However, say for example you are a new visitor and you see the comment button after the sentence, you are unable to click on it. Is there a way for non logged in users to click on the comment icon and it prompts them to login, rather than allowing guests to be able to comment.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8294

May 26, 2023 12:59 pm

Translate ▼

We're going to discuss this question with our team.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8294

May 27, 2023 11:58 am