wpDiscuz - WordPress Comment Plugin
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Issue Divi Plugin

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Posts: 9
Topic starter
(@adamjones1002)
Active Member
Joined: 3 weeks ago

Hi, I am using the divi builder on my wordpress site. I don't seem to be able to figure out how to insert the inline commenting.Ā 

In addition, the live commenting bubble is also not showing, but is enabled. Is there any suggestions?

19 Replies
Asti
Posts: 6223
 Asti
Support
(@asti)
Illustrious Member
Joined: 6 years ago

@adamjones1002,

Could you please try to use the shortcode provided here: https://wpdiscuz.com/community/f-a-q/wpdiscuz-shortcode/

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Posts: 9
Topic starter
(@adamjones1002)
Active Member
Joined: 3 weeks ago

@astiĀ 

I have tried adding the shortcode but it does not show up on the page - Introducing PreHospitalHub: Your Ultimate Online Hub for Prehospital Professionals | PreHospitalHubĀ 

Any other solutions?Ā 

Thanks

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17 Replies
Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6223

@adamjones1002,

Could you please send admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.Ā 

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(@adamjones1002)
Joined: 3 weeks ago

Active Member
Posts: 9

@asti I have just sent the login details to info[at]gvectors.com. Any idea when this might be looked at?Ā 

Thanks

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Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6223

@adamjones1002,

We see neither the "Plugins" menu nor the wpDiscuz plugin settings menu. Please check the role and make sure the administrator is assigned as a user role: https://app.screencast.com/GUEZiaDXFWPae Ā 

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(@adamjones1002)
Joined: 3 weeks ago

Active Member
Posts: 9

@astiĀ 

I have just assigned admin role. Please note at the moment I am just looking to get the comments on this post -Ā  https://www.prehospitalhub.co.uk/introducing-prehospitalhub-your-ultimate-online-hub-for-prehospital-professionals/

Thanks

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Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6223

@adamjones1002,

Now everything is ok. I've already asked the developers to check the issue. I'll update this topic once I get a response from them.Ā 

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Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6223

@adamjones1002,,

The issue is fixed. It was a small configuration issue in the Snippets plugin. You'd need to choose the "Auto Insert" for the "Insert Method" option in the Snippets plugin settings.Ā 

Edit snippet WP Discuz Shortcode ā€¹ PreHospitalHub ā€” WordPress   Google Chrome

Ā 

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(@adamjones1002)
Joined: 3 weeks ago

Active Member
Posts: 9

@asti Thanks, much appreciated. Is there an option to add the inline comment to divi builder?

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Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6223

@adamjones1002,

Please try the shortcode provided here (point 2): https://wpdiscuz.com/community/f-a-q/how-to-use-the-inline-commenting/

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(@adamjones1002)
Joined: 3 weeks ago

Active Member
Posts: 9

@asti

Hi, This shortcode does not seem to work. It inserts the code and the question but does not come up with the comment button. Take a look on this page:

Capillary Refill Time | PreHospitalHub

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Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6223

@adamjones1002,

Please confirm us to log in again via the admin accesses you've provided before.Ā 

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(@adamjones1002)
Joined: 3 weeks ago

Active Member
Posts: 9

@asti yes that would be great

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Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6223

@adamjones1002,

Please watch this video: https://app.screencast.com/fWoZdYxtqj5X2

The shortcode works fine. If you use the shortcode in other places, please copy the shortcode from the page we've added, then just change the ID.Ā 

As you may see in the video there is a z-index issue, to solve it use the CSS code below:Ā 

.et_pb_column {
     z-index: unset;
}
.wpd-inline-form-wrapper{
     z-index:99999;
}
.et_pb_column {
    margin-bottom:15px
}

Put the code in the "Custom CSS code" textarea, located in the Dashboard > wpDiscuz > Settings > Styles & Colors admin page.

Don't forget to delete the caches before checking.

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(@adamjones1002)
Joined: 3 weeks ago

Active Member
Posts: 9

@asti Thanks much appreciated. Although, is there a way to get the comment box to appear when users are not logged in, prompting them to login? As guests arent able to open up the comment box so might confused them on what the icon is?

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Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6223

@adamjones1002,

We don't follow you well. Please rephrase your question.Ā 

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(@adamjones1002)
Joined: 3 weeks ago

Active Member
Posts: 9

@astiĀ So, when the user is logged in, it was as expected. However, say for example you are a new visitor and you see the comment button after the sentence, you are unable to click on it. Is there a way for non logged in users to click on the comment icon and it prompts them to login, rather than allowing guests to be able to comment.Ā 

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Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6223

We're going to discuss this question with our team.Ā Ā 

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Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 6223

Hi @adamjones1002,

Please check out the solution provided below:Ā 

1. You should download and install the following plugin: https://wordpress.org/plugins/easy-login-woocommerce/

2. Then use the JS code below:Ā 

jQuery(document).ready(function ($) {
    jQuery('.wpd-inline-icon-wrapper').addClass('xoo-el-login-tgr');
});

This article should be helpful for you: https://www.wpbeginner.com/wp-tutorials/how-to-easily-add-javascript-in-wordpress-pages-or-posts/

Small video instruction: https://monosnap.com/file/D3n2fQkCG7TFu49IioPcoZZaqZsvAx

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