When clicking on the comment box nothing happens?
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Jul 24, 2023 12:16 am
6 Replies
Jul 25, 2023 12:53 pm
Hi @ukthemeparkspy,
Please share here the shortcode you've added for displaying the inline commenting button.
Jul 25, 2023 10:56 pm
The shortcode is below...
[wpdiscuz-feedback id="wthov6fdd0" question="Please leave your feedback on this" opened="0"]What is your thoughts on the Big Dipper Refurbishment?[/wpdiscuz-feedback]
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Jul 26, 2023 3:33 pm
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@asti No that is the only inline comment i have used on the whole website at the moment. Due to it not opening.
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We don't find such an issue on our test websites.
Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.
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Actually, one of the active plugins or the theme adds {display:none} for the inline commenting div via the js function.
Please watch this video to better understand what I mean: https://monosnap.com/file/enG3nICi2beQ7gdZzUYwgU5sVjvYjX
You can deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.
Keep the cache plugin (if you have) deactivated during this testing process.
Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.