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[Solved] Sending subscription confirmation email only once

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Last Post by Asti 4 years ago

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Posts: 3

zahnd

Topic starter

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Oct 12, 2020 4:59 pm

(@zahnd)

Active Member

Joined: 5 years ago

[#1091]

First of all, thank you for this great plugin!

I'm using the automatic subscription feature for replies to comments. I decided not to use the subscription toolbar as I think most of the users won't use that to enable subscription for replies to their comments. As far as I see, for every new comment a "confirm subscription" email is sent to the user, even if he/she already wrote a comment and confirmed his or her subscription. It would be great if the system would remember if a user already confirmed his/her subscription.

What do you think?

Thank you and best wishes, Stefan

Topic Tags

subscription email

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Posts: 8217

Asti

Support

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Oct 12, 2020 5:10 pm

(@asti)

Illustrious Member

Joined: 8 years ago

@zahnd,

We're really sorry, but this is designed to work in this way. The users should confirm the subscription for each comment individually.

We may only suggest you disable the subscription confirmation. More info here: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/subscription-and-user-following/#enable-subscription-confirmation-for-registered-users

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

4 Replies

zahnd

(@zahnd)

Joined: 5 years ago

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Posts: 3

Oct 12, 2020 6:31 pm

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Asti

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@asti,

Thank you for your fast reply. I see and understand. Disabling the subscription confirmation may be an option but I think this would be a conflict with GDPR in some way. I then going to uncheck the subscription icon by default and let the user choose. I think this will be fine regarding GDPR as the user has to give consent to receive notifications :).

Cheers, Stefan

kidfrom

(@kidfrom)

Joined: 4 years ago

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Posts: 4

Feb 21, 2022 7:15 pm

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zahnd

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@zahnd Hi, I can't find the disable subscription confirmation for guest option in the WooDiscuz General Settings. Can you help me point it?

kidfrom

(@kidfrom)

Joined: 4 years ago

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Posts: 4

Feb 21, 2022 7:21 pm

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Asti

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@asti the docs did not say anything about disabling subscription confirmation. Could you please clarify.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8217

Feb 22, 2022 11:41 am

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kidfrom

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@kidfrom,

Please follow this support topic: https://wpdiscuz.com/community/postid/13482/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.