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Issue [Solved] No longer able to leave reply

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Last Post by Asti 3 years ago

8 Posts

2 Users

1 Reactions

3,959 Views

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Bobby_S

(@bobby_s)

Posts: 18

Eminent Member

Topic starter

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[#6686]

Hello, I'm not sure what happened, but

Users are no longer able to leave a reply. The comment box is gone and the text of "leave a reply" is there but you cannot click on it it to leave a reply. Help Please.

Website URL

https://gosendmeglobal.org/courses/pre-candidate-orientation/lessons/1-02-simple-answers-and-gsm-basics-3/

Posted : 19/02/2023 9:08 pm

Topic Tags

reply button display issue

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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Hi @bobby_s,

For further support, please check the points mentioned in this doc and leave some feedback for each one: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 20/02/2023 11:39 am

Bobby_S

(@bobby_s)

Posts: 18

Eminent Member

Topic starter

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Hello Asti, I went through the doc and everything was already checked on. I added the php code from tip 5 but still no luck.

I forgot to mention that the comment form has been working fine for several months, but now is not. I have no idea why.

Posted : 20/02/2023 7:07 pm

Bobby_S

(@bobby_s)

Posts: 18

Eminent Member

Topic starter

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Even when I deactivate WP discuz plugin the comment box does not show. I have no idea...

I am using divi theme plugin, but again everything has been working fine for several months.

Posted : 20/02/2023 7:53 pm

Bobby_S

(@bobby_s)

Posts: 18

Eminent Member

Topic starter

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Also, all my comments in the backend have disappeared ...

Posted : 20/02/2023 8:16 pm

Bobby_S

(@bobby_s)

Posts: 18

Eminent Member

Topic starter

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Okay, I figured out what happened. Focus mode got turned off. When I turned it back on the comment box came back. However the layout seems off. I see my post, and then a leave a reply box text that is not clickable, then a quiz box and the WP Discuz comment box. ( I hope that makes sense) Can I change the order of how this is viewed and can I just remove the " Leave a Reply"? Screenshot attached. (Very sorry for all the questions)

Posted : 20/02/2023 9:37 pm

Bobby_S

(@bobby_s)

Posts: 18

Eminent Member

Topic starter

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Hello, I figured it out. It was user error.

Please ignore and I am sorry for wasting your time.

Posted : 21/02/2023 12:55 am

Asti reacted

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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Thank you for letting us know. Glad to hear that the issue is solved.

We're going to mark this thread as resolved. Feel free to open a new topic if you have further questions.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 21/02/2023 11:19 am